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Thortful Reviews

4.2 Rating 276 Reviews
A
Happiness Grade
A

Customer Service - Good

96.77%
Industry Average
I love Thortful - their cards are amazing and I can always find one to suit a particular character to a T - be it funny or complimentary. The last purchase I made arrived in less than 24 hours - now that's great service! Many thanks to all at Thortful :)
posted 1 month ago - Marilyn Lancaster
Had a misprint error on the card so informed them incase there was an error on more. A big shout out to Abbie McKay on the customer service team who couldn't be more apologetic, offered to send out another card, which wasn't necessary, so offered me future discount! Fantastic quality, fun designs and a wonderful team to back it all up!
posted 2 months ago - Anonymous
Beautiful cards and brilliant service. They do personalise their notifications too, by asking about your preferences. Thank you to Aaron and his team.
posted 3 months ago - Jill Adair (Bilkey)
Ethan from the customer service team immediately knew why I wasn’t happy and applied an immediate resolution to my problem which is almost unheard of these days… I was ready for days and back and forth but Ethan was on it.
posted 4 months ago - James
Excellent customer service - professional and prompt
posted 4 months ago - Anonymous
A good choice of cards and gifts for all occasions We always buy our cards from Thortful. Good quality cards and such a speedy and reliable service. Would 100% recommend to anyone
posted 5 months ago - Anonymous
Superb service. Packaging excellent. Constant updating on delivery from Royal Mail. Had thought they might not arrive in time to be posted to USA. They did and will make the recipient very happy. Well done Thortful.
posted 6 months ago - Anonymous
Excellent cards and service as always - I rarely go anywhere else for cards these days! Great choice of cards with the option of adding an additional treat in with your card, and packaged up in a really attractive way.
posted 7 months ago - Cat
Highly recommend Thortful, the quality of the cards are fantastic and great choices. Ameera Najm and Lucy Tucknott gave me amazing customer service and the extra Thortful gifts make this company even more special! Thank you so much Thortful ❤️
posted 10 months ago - Julie
Great service, communication very good, updated each step of my order to delivery.
posted 10 months ago - Karen Keen