“Very pleased with Thread. I started a few months back and I've seen it become better and better. There are room for improvements across the board, but I won't go in to detail as I've done that before.
My stylist is very good, she listens and challenges, which is a nice combo.
I hope thread continues on the right path and I'll stay with you for a long time to come..”
“Thread is awesome, my friend recommended it and now it is the only place I buy clothes from. My stylist is great and the whole team are really friendly and helpful. Great service, no stress of what goes with what, they do it all for you and it's the same price as you'd pay in the store, what's not to love!!”
“my stylist Freddie is spot on. Even my partner agrees that suggestions I have bought I generally wouldn't have if I had been in a shop doing it myself.
Great customer service and follow up which is a shocker in this day and age.
All round great web site, product and service 5 stars”
“Website is slightly counterintuitive but ok once you work it out. The service is good -suggesting ideas for individual items and outfits. Delivery speedy and returns easy.”
“It's good overall.. I find a bit odd that I still get the items I've marked as "no" appear in the styles time to time. Also my sizes not always available. Also would be great if the items I have bought are transferred to a separate page, called say... "purchased"? Atm it just stays in the liked page and is confusing if I wanna look at the t-shorts, but no the ones I have bought already - just the liked, but not purchased ones, if that makes sense. Thanks! Edgar.”
“Thread helps me shop more conveniently and buy better clothes. I particularly like being able to email my stylist when I need specific items and getting a few recommendations to choose from. Also, the returns process is very slick.”
“Photos of the outfits need to be better. What's the point in having an outfit with, 'this is how it's worn' and posting a photo of a guys sleeve, or his left foot, or a guy dressed in totally different clothes/colours.
Also a better range of clothes maybe? If I don't like a top one week, next week I probably still won't want it.”
“I have been using Thread for a few months now and have made a few purchases. I have found the entire process to be very easy, from the selection of outfits and items provided by Sophie, my stylist, through to ordering, delivery and most importantly the no hassle free returns.
I can honestly say Sophie has provided some new looks that have gone down very well and also made accessible items that I haven't been able to locate myself.
i would recommend Thread to anyone who, like me, isn't a natural shopper, but is looking to challenge their style and take a step up in their appearance.”
“Really good selection, some fits are a bit small but I have chosen bigger sizes to compensate! Good communication and excellent packaging and delivery. My stylist picks out great clothes and are always in the scope of what I want, giving me wider options to consider.”
“Good clothes and suggestions but doesn't take account of my dislikes a lot of the time... Would be better if I felt I didn't have to constantly dislike the same things and if things I have already disliked wouldn't appear in new suggested outfits.”
“I find that my feedback doesnt show itself in future suggestions which makes me begin to feel that the outfits you suggest are almost auto generated, or maybe batch sent. This takes away a feel of a personal service.
I think it best I give an example, I suggest that I do not wanted certain lower priced brands like Topman, but continue to recieve lower price outfits.
Also it frustates me when suggestions are instantly out of stock”
“Good concept but there is obviously very little regular input from stylists. Algorithm doesn't really seem to take on board ratings eg. I get loads of Topman stuff and I don't like to shop there and never rate them highly. Customer service is good, but it's good everywhere online now, pricing is good too.”
