PupSocks Reviews

Name: PupSocks
Address: 4350 Peachtree Industrial Blvd, Peachtree Corners, Georgia
Rating: 2.92

2.9 Rating 236 Reviews

41 %

of reviewers recommend PupSocks

Company Reviews

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Phone:

2398485541

Email:

victoria@threadstudio.com

Location:

4350 Peachtree Industrial Blvd,
Peachtree Corners
Georgia
30071

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PupSocks 1 star review on 10th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so excited to order a blanket for Christmas for my daughter, but still have yet to receive it months after ordering. I was originally sent the wrong blanket (wasn’t what I ordered and had a dog face of someone else’s dog, not the one I submitted). I reached out to customer service. They assured me a corrected blanket was on the way and would get to our house by Christmas (I first ordered Dec 1). It’s now Feb 2, customer service does not respond to my emails. I have no blanket and no refund. Total waste of $70.”

Helpful Report

Posted 1 year ago

“The product is acceptable but not brilliant. Shipping was excruciatingly slow causing the late arrival of the product.”

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Posted 1 year ago

“I was excited by the idea of your socks and wanted to give them as presents last Xmas. But while I loved the photos I wasn't impressed with the quality of the socks. Made of thin nylon material and styled similarly to a tube sock, I doubt that these gifts have even been worn. They look cheap. I feel that it was a waste of my money.”

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Posted 1 year ago

“I have not received my order… very disappointed”

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Posted 1 year ago

“I ordered socks and an ornament and the ornament arrived broken. I reached out to customer service and a link to an outside postal insurance company that didn’t work. I will never order again or recommend your company”

Helpful Report

Posted 1 year ago

“I got my wife the blanket with our two dogs faces on it. She absolutely LOVES it. She has shown her family and friends when they come over. Plus it is super warm so she uses it like every night. Well worth it.”

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Posted 1 year ago

“Your company SUCKS!!!!!! I ordered a blanket with our dogs and got a blanket with movie posters - I got a refund but it took a loooong time - if I could give 0 stars I would!”

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Posted 1 year ago

“The blanket was great cuz you could actually see the characteristics of my dog’s face. However, the socks and the mug were terrible. The picture on the mug was too small and blurry and I couldn’t see my dogs eyes and face on the socks.”

Helpful Report

Posted 1 year ago

“It was horrible! I received the incorrect order that did not even have my dogs picture on the blanket. I was told that I would receive a replacement order and that never arrived. I will never use this company again! HORRIBLE SERVICE”

Helpful Report

Posted 1 year ago

“Y’all are a joke for a company. Not only did I reach out to you that you got my order wrong a week before Christmas but I never even heard back or a solution to the fact that you got my order completely wrong and sent someone else’s order to my house. I reached out to you multiple times through email and Instagram with no response. Horrible experience and ruined a great surprise for my wife to get a blanket from a recently passed dog. I have written terrible reviews on your Instagram and have advise people to never shop from you guys ever.”

Helpful Report

Posted 1 year ago

“I never received my product and when I tried to reach out via email i kept getting alerts that the email was not deliverable. I tried several ways to reach out about my order and could never get thru to anyone. AGAIN, I NEVER RECEIVED MY PRODUCT!!”

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Posted 1 year ago

“The quality was not what I expected at all!! Very disappointed”

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Posted 1 year ago

“I bought 3 blankets for Christmas presents. 2 blankets were dog photo blankets and I was very pleased. Not only did they do an excellent job copying the photo but the blanket was extremely soft. Both recipients were thrilled@! The other blanket was a gag gift with a head photo. The recipient calls it the headless blanket! What a unique birthday gift.”

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Posted 1 year ago

“My first pair were great and arrived in a timely manner. In early December I was advised that my second pair was shipped. I have never received them . I have sent three emails to customer support with no reply. At the same time you used without my permission my cats photo in an ad. I have finally disputed the charge based on ne receipt of product and no reply”

Helpful Report

Posted 1 year ago

“These socks were so cute! I got a pair of each of our kids with their pets faces and they cracked up over them but adored them too!”

Helpful Report

Posted 1 year ago

“PupSocks not only printed the wrong images, their customer service did not respond, despite multiple attempts at reaching out to them. Horrible experience.”

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Posted 1 year ago

“Love the idea and the print of our pet on the socks, but the quality of the actual socks should be better. The socks are ill-fitting.”

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Posted 1 year ago

“I have never received the second pair of socks that I ordered. Please contact me at Cheryl@drakeoil.us”

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Posted 1 year ago

“Good service. A little bit pricey”

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Posted 1 year ago

“The sock material is not particularly comfortable no does it breathe. Also my long hair cut's ruff was completely cut off his face making him look like a different short hair cat.”

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Posted 1 year ago

PupSocks is rated 2.9 based on 236 reviews