PupSocks Reviews

Name: PupSocks
Address: 4350 Peachtree Industrial Blvd, Peachtree Corners, Georgia
Rating: 2.92

2.9 Rating 236 Reviews

41 %

of reviewers recommend PupSocks

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Phone:

2398485541

Email:

victoria@threadstudio.com

Location:

4350 Peachtree Industrial Blvd,
Peachtree Corners
Georgia
30071

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PupSocks 1 star review on 10th February 2024

Anonymous

Anonymous // 01/01/2019

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“The socks were gifts for my sons and husband with pictures of each of their dogs. The pictures were perfect, but the socks are very thin. All of my men were happy with the socks!”

Helpful Report

Posted 1 year ago

“I find it funny that PupSocks asked for my review considering I never received my order. They also did not answer any of my multiple messages through email, social media, or website contact until weeks after I disputed the charge with PayPal. Luckily, PayPal cleared the charge immediately without question. Maybe we can chalk this up to over extended workers during a busy holiday season, but when you send a customer a shipping label and 3 weeks later it still hasn’t moved, I call foul. Buyer beware.”

Helpful Report

Posted 1 year ago

“Absolute trash. I got a pair of socks and a mug and they were low quality garbage. The socks weren't even shaped like socks they were just cheap elastic tubes that once stretched in the slightest distorts the image and turns the sock white because of the cheap material used. The mug was a 10¢ piece of trash with the smallest image posted on the mug. Honestly wasn't expecting a 10 oz. Basic white mug with an image of my dog that is the size of a dime. The image was darkened too so you really have to look at it for a few seconds to even realize what it is. Absolute garbage and I wish I could get my money back. I would not recommend this to anyone unless you plan to give it to someone as a gag gift that they will throw away. I honestly got more enjoyment breaking the mug than actually seeing it. I immediately threw the socks away after a 10 second use. Absolute trash, cheap products, I hope nobody else falls for the scam.”

Helpful Report

Posted 1 year ago

“Everything about my order was HIDEOUS! From photos being poorly cropped to the backgrounds not being properly printed to the edge of ornaments. The LACK of empathy and TOTAL DISREGARD for customer service or satisfaction is DISGUSTING! NUMEROUS contacts sent and IGNORED or BRUSHED OFF! Never again! I WASTED so much TIME AND MONEY! I was too EMBARRASSED to give the GIFTS I loving purchased for family! (Note: the multiple photos shown are just a FRACTION of those taken, sent and no customer service response!)”

Helpful Report

Posted 1 year ago

“I was disappointed. I bought 2 pair and one was supposed to have gingerbread men on it and I got a plain white sock (with dog pic i sent in only) instead. I sent a message back about this and nothing…no response or correct sock either.”

Helpful Report

Posted 1 year ago

“Did not receive my order :(”

Helpful Report

Posted 1 year ago

“Socks were delivered but the cat came out so dark you could not make out any detail. They offered to remake the socks for me and I told the person I bought them for that new socks were on the way. I sent a new picture to Pup socks in December, it is now February and they have not replaced the socks and they have not responded to my 2 follow up e-mails checking the status.”

Helpful Report

Posted 1 year ago

“The socks are great but color choices were rather bright. I could get my husband to wear them to work I'd they weren't electric blue. They still are fantastic.”

Helpful Report

Posted 1 year ago

“Ordered a pair of socks, still not here after two months. So stay away from this company.”

Helpful Report

Posted 1 year ago

“I was so excited when I found Pupsocks I knew our dogs on socks would be the perfect Christmas gift for my wife, and she loved them. But after 1 month of normal wear, one sock now has a huge hole in it. It looks like the socks themselves are just made from cheap material. This is a shame because the pictures are high-quality, and they are printed in the USA, I was very excited about my purchase. These socks are too expensive to not be made from quality material.”

Helpful Report

Posted 1 year ago

“Unfortunately, the biggest problem was the communication with Pupsocks. Although I clearly wrote in detail what I wanted, there was zero communication with them. I submitted a picture of 4 dogs and asked that the blanket had 3 or 4 pictures of the dogs TOGETHER and not separated. I also requested they cut out their faces and bodies. In the end, I received only faces of the 4 dogs and none of them were together. It was disappointing, to say the least. I tried to contact them to tell them I was disappointed and I could not reach them by phone or email. If you only want your pets faces, then you will be happy. I suppose I was expecting more.”

Helpful Report

Posted 1 year ago

“The blanket we ordered was very small and not great quality (thin)”

Helpful Report

Posted 1 year ago

“We absolutely loved our purchase! Such a great gift for the pet-lovers in our lives. I’ll definitely order again!”

Helpful Report

Posted 1 year ago

“I was unhappy with the service and quality, however they refunded my money, which is good.”

Helpful Report

Posted 1 year ago

“Easy order with the picture. The socks look great! The pictures on the socks are clear and bright. You can easily tell it's our dog. Delivery was quick.”

Helpful Report

Posted 1 year ago

“Took forever to arrive and whoever did the photo cut out messed it up. There were 2 dogs cuddled together and the person cut them out individually and it looked terrible. Really bad job guys, won't order again.”

Helpful Report

Posted 1 year ago

“I ordered 2 pair and unfortunately did not receive them as someone likely stole them from our mailbox. It would be great if they could be shipped via UPS or some other way that would make it more difficult to steal.”

Helpful Report

Posted 1 year ago

“Excellent service and product. Daughter very happy with her socks.”

Helpful Report

Posted 1 year ago

“I can not enjoy my purchase because I never received it. You sent the wrong blanket. You advised me you would send the correct one but never did.”

Helpful Report

Posted 1 year ago

“Terrible experience. Received the wrong order. I let customer service know and included photos of what I ordered vs what I received. I got an email back asking for photos so I sent photos again. I followed up and didn’t hear back. I finally submitted an issue with PayPal and PupSocks responded at that time asking AGAIN for photos. I heard nothing back after sending photos. Ultimately, PayPal issued me a refund.”

Helpful Report

Posted 1 year ago

PupSocks is rated 2.9 based on 236 reviews