“Not very happy actually;-( I’ve ordered several things over the years and this one time I order a size too big! I wanted to return it for a larger size and they want me to pay shipping to exchange it! So I will not be ordering from this company any longer! Very disappointed;-(”
Hi Susie,
Thank you for taking the time to leave a review on the Call It Comfort Tee Dress in Camo. We're sorry that it wasn't the perfect fit! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
Thank you very much for your valuable feedback regarding our returns process.
Three Bird Nest is a smaller business and while we try our best to reduce the cost and impact to our customers, our returns ultimately result in a $7.95 fee deducted from the overall refund.
As our company grows, this is definitely an area we look to revisit and your feedback regarding the returns process is extremely appreciated. It truly does help us grow and focus on the policies that impact our customers the most. If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“I have always had good luck with 3BN!! I have bought presents and everyone loved them!! I would recommend this company to everyone!! Fast delivery too! Their choice of clothes is outstanding! Definitely one of my favorites!!!”
“The quality and fit of all the things I’ve ordered have been excellent! Packages arrive quickly too. Three Bird Nest has become one of my favorite online ordering shops.”
“Oh my goodness...I am so excited to have found this amazing shop online as a recommendation from my sister. My bank account might not be as excited as I've made 2 orders since after the 4th of July! ;) Love everything I have received and can't wait to start shopping for my Fall wardrobe!”
“I have purchased couple of times
For their unique boho style
Clothes however I’m always disappointed when it comes delivered. The quality of fabric and price is definitely not worth it . It looks so cool online but in person it looks completely different as if it’s made in China. Again, the fabric quality and stitching needs big improvement. I have mix feelings about all the purchases I have made.”
Hi Sumeen! We are terribly sorry to hear you were disappointed with the qaulity. We have one-of-a-kind designed items from our label that we manufacture in the USA, Mexico, and India. We also source from several brands that manufacture around the world. Under "Fabric & Care" in the product description, it will note if that item is made in the USA or Mexico. If it was made outside of North America it will be marked "Import". If you have any other questions, feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
“I’ve had good experiences, and love the style of clothing. However, use caution when buying the “daily deals”. I’ve taken the risk and been extremely disappointed in the quality of items received. Items have uneven hem, and the material is cheap. I’m sure this is why they sell it as a “deal” and the items are not eligible for return.”
Hi there! We are so sorry to hear you were disappointed with your OOTW, but thank you for providing your review! While damaged items are few and far between, we always recommend inspecting the items upon delivery and letting us know so we can resolve any issues for you as quickly as possible. Please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“Pleasantly surprised! Two out of the three items are excellent quality! One kimono is a much different colour than what I anticipated (expected yellowy-gold, got mustardy-brown), but is still nice; however, the fabric has been pilling and snagging easily on things. Overall, pleased with my purchase and wouldn't hesitate to order from TBN again!”
“I love the clothing at Three Bird Nest and I am a frequent buyer! Quality and unique clothing, typically super-soft and always comfy and stylish. 3BN often has sales, which I love!”
“Would appreciate if items were able for return. I am usually a size xxl and I read how the sizing is big. So I ordered me a large in my items and once arrived they are huge!! The wide legged jeans I got are so massive I cannot wear them and the t shirt I got is almost to my knees! Spending $160 and then not being able to return for a smaller size or refund is aggravating. The clothing quality is good and stylish clothes for sure!”
“Products and shipping time are great. Sadly what is not great is for some reason when I shop on the site, it sometimes tells me that I have too much traffic from my end while browsing the site. Then it just kicks me off. This does not happen to me on any other shopping sites and sometimes happens within only a few minutes of me on the site. Makes it hard to shop.”
