“I've ordered several pieces and really liked the quality, look, and fit. The prices are a little high, but the sales are frequent and worth it. So far I've mostly ordered tops. The pants are all huge and baggy looking or cropped, which I feel aren't flattering. I've had a couple of returns, but for size, only once for quality. I noticed the return process now has to go through FedX. That's really inconvenient for me as I typically use the PO. I'll be much less inclined to buy for that reason.”
“I ordered from this site for the first time and was very pleased. My tops were way too large and I needed to return them but customer service was great! I received my refund and i will be dropping off my return at one of their convenient locations. I will be shopping with them again!
Thank you!”
“Sweater is amazing!!!! Compliments constantly from others about how beautiful it is.
I don’t love the pockets being gray and a different stitch but I can’t see it all that much so I can get over that.”
“This was my first order. The clothes were way bigger than I would have expected based on size. When I went to return I was told there was a fee that was not refundable even when taking items back to a store location that they were associated with.”
“I struggle putting together complete outfits...so I LOVE the OOTW selections! I have purchased so many full outfits and I get compliments every single time I wear them! I love 3BN, I have been buying from them for 5 of 6 years!”
Hi Renae,
Thank you for bringing this to our attention. Our customer service team has reached out to you directly to get this resolved. Thank you!
If you have any other questions, feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
