“Awesome quality and the fit is great. Used to have some shipping concerns (all switched to a new system now) but customer service was prompt and pleasant and they did all they could. Love the style!”
“I love everything I have purchased here, sometimes the sizing varies because of the different manufacturers. The items are sourced from, but they are all high-quality and beautiful.”
Hi Megan! we are so sorry to hear that you were not happy with our return policy and procedure! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“I love the patterns and style of your clothes so much, but they're always soooo big. This dress is gorgeous but I have to take it somewhere to have it taken in. Please start offering size XS!”
“Love this boutique. I’ve purchased many items working the last year and I only had to return one of them due to the size.
Returning the item was really easy and my credit was credited immediately.
You have a customer for life. Thank you for having such wonderful customer service.”
“I truly love this boutique. I recommend it to all of my friends that ask about my clothes. I love all things boho and kimonos are literally my entire personality. All that to say, I do love these clothes, however, the quality of the kimons I've purchased over the last few years is lacking. I have about 12 kimonos i've bought from Three Bird Nest over the last two years ago. I own a lot of these and am always careful with washing them, I wash them by hand. Almost every kimono i've purchased has ripped after one or two wears. When I have reached out to customer support, there wasn't any help given. I understand once you buy something, you can't just return it, and I don't want to becuase I love all the items I've purchased. I do, however, feel if you're paying $50-$65 for a kimono/duster, the quality of that item should be much better. I'll probably still shop here especially when they do outfit of the week but it would be nice to see the prices decrease a little if the quality of the items are already so cheap.”
Thank you for taking the time to leave a review for Three Bird Nest. We really appreciate it when our customers take the time to leave reviews. They help us improve our products, review potential issues and make sure we are hearing the true customer experience and they help other customers too!
We'll be sure to pass your feedback along to our product team regarding the kimonos' quality and pricing! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“It’s ok, I see Three Birds Nest clothes on other sites for 1/2 the price! Even the same blonde model. But it was a deal BOGO or something reasonable so I bought it, it will do!”
“Love the pants so much I bought another color. Knit stretches so I bought a smaller size and they are perfect. The sweater is light and lovely. Can’t wait for cooler air to wear it. Delivery quick and efficient.”
