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Three Bird Nest Reviews

4.5 Rating 1,480 Reviews
F
Happiness Grade
E

Refund - Difficult

36.00%
Industry Average
One of the items I ordered arrived damaged and I haven't been able to get a refund or exchange because it was more than 3 days before I sent an email regarding the damage.
posted 1 year ago - Mary B
Items ran either way too large or too small. Most were too large. My refunds for returns are not correct. Additional fees were added to refund in Addition to the 7.95 refund per order. I had two prefers. I took a chance ordering on line and it appears to have cost me greatly. I asked specific details about returns before purchasing and again before returning. A very unhappy customer.
posted 1 year ago - Mary A
I contacted them and they did refund me but, this is not the first time things like this has happened.
posted 1 year ago - Elle L
The quality of the fabrics are poor considering the price, unless you buy them on sale. The sizing of the bralettes are all over the place. Thankfully, I was given a refund on a final sale item that did not meet the website's description. They should offer free return shipping like most companies. Cute boho clothes but you have to look carefully at the sizing and material.
posted 1 year ago - Julie W
I sent pictures of the straps coming apart abs would like a refund or a new jumpsuit please.
posted 1 year ago - Lisa R
I found the return process to be very easy, however it’s been nearly 2 weeks and I still don’t have a refund for my return. Can someone help explain?
posted 1 year ago - Karen J
I absolutely love the style/look of these cloths but I am very disappointed in the quality of some of the items. The bralettes fall apart after one wash on delicate and air dried (lace ones.) I also just bought a pair of wide leg pants and they already have a hole in the crotch. I know I wont be getting a refund but I also will not be ordering anything else unless I have my items replaced.
posted 1 year ago - Kelsey L
Sent a dress back which was rec'd by your shipping dept on 7/13, order #TBN863006. USPS #9505 5103 4516 3189 5513 23. It 's been almost 2 wks and I have not received a refund! Why not? Where is my refund?? Because of that I have to give a poor rating, sorry.
posted 1 year ago - Edward K
Also, the return policy makes it so you have to pay out of pocket to send it back without any guarantee of refund.
posted 1 year ago - Lianne O
My last purchase from 3BN, I ordered two sweaters, both had holes in them so I returned them. Not happy with your quality. My most recent purchase, I ordered an item and the following day the item was 40% off and your company absolutely refused to refund me the difference. Not happy with your customer service. Will not be purchasing from you again.
posted 1 year ago - Autumn M