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Three Bird Nest Reviews

4.5 Rating 1,480 Reviews
E
Happiness Grade
E

Returns - Difficult

44.90%
Industry Average
It’s a shame this company doesn’t offer free returns even on items that are truly mis-sized or perhaps even manufactured incorrectly. Unfortunately won’t be ordering again for this reason.
posted 9 months ago - Mollie H
I would order more if it was free shipping and returns.
posted 9 months ago - Amy T
Items ran either way too large or too small. Most were too large. My refunds for returns are not correct. Additional fees were added to refund in Addition to the 7.95 refund per order. I had two prefers. I took a chance ordering on line and it appears to have cost me greatly. I asked specific details about returns before purchasing and again before returning. A very unhappy customer.
posted 9 months ago - Mary A
I really love the styles and variety of products but I was very disappointed about the fee to return/exchange. Since so many other places offer free shipping and returns, I will think long and hard before a purchase in the future
posted 10 months ago - Lauren S
If you could make returns/ exchanges easier that would be great. I bought an outfit on sale and would like to exchange it for a smaller size with the same discount. Haven’t gotten help with that with added return , purchase and shipping costs.
posted 10 months ago - Renee S
I love the bralettes that I ordered but one of them has stitching coming undone after just one wear. Paying for returns is also not my jam.
posted 11 months ago - Renae O
Customer service is awful… no responses after days & returns are almost impossible. Haven’t seen my return in my account yet..
posted 1 year ago - Yasime N
The fact that they charge $8 for returns just adds to the frustration.
posted 1 year ago - Carly A
This is why unfortunately companies who allow free returns are getting returning customers.
posted 1 year ago - Brienna H
I love the Happy Returns process! So easy and convienent however other brands I use don’t charge a fee to return, so it’s unfortunate 3BN does, especially when items are higher priced.
posted 1 year ago - Kate B