“Overall, I've been pleased with my purchases. The dresses are beautiful and I'm very happy with them and the quality. I do live in Canada, so I find shipping takes a little longer. And I do tend to wait for a sale as I do have to look at the exchange and pricing seems a bit high.”
“I live Three Bird Nest. The clothing is comfortable and high quality. Costumer service is awesome if there is an issue. Shipping speed is the only downside.”
“Clothing is super cute and affordable. Length of the pants need to be available in other lengths. They’re all too long. I’m 5’3 and the model is 5’8. Also X small needs to be an option.”
“Interesting, contemporary offerings. Very responsive customer service. my only issue is the options for returns, none of which were convenient for me. Choosing a printed return label became a bit of a hassle and very costly; more so than other returns. Otherwise, I think this is a fine vendor.”
“I LOVE most of the awesome casual clothing, but my only issue is quality control. I have purchased a few items that I love, and then there are a few tops that I ordered a size small, and I am not a tiny person in the top but they were HUGE. The sizes are large which I think for many things is good. I did purchase the Comfort wide pants that were SO long that it was ridiculous. It wasnt even about hemming as the bottoms of the pants were rounded and welted. I had to have them cut and made into a plain hem but I had to, as no returns if you live in Canada, and they were truly about 8 inches too long. I am 5'4'' - not that short. They were crazy long. After my complaint, I did get my money refunded so that made me happy. But....as I say, quality control as that was an error on the manufacturer, and also I had ordered blue, and they came black. Most of the other items I have purchased I love and I have ordered mostly skirts, pants, and jumpsuits. I did order a few tops, and one was huge, and one was okay only. I wasnt impressed with those. I keep ordering so they are doing something right, but if they get the details right, the company would be awesome. Most women are not 6'2'', and most dont need a size small to be so big. I'm still waiting on a few items I have ordered, so I'm hoping I'll be happy with those as well. They look great in the pictures, so fingers crossed.”
“Customer service responds quickly and they are helpful. Clothes seem to run large. I like the elastic waist because it makes clothes way more comfy. I like the style of their clothing. It’s got a relaxed hippy vibe.”
“I love your clothing. What I am unhappy about is when I have to pay return shipping for an item that is defective. Last time I loved the product, but the sleeve wasn’t properly sewn and had a hole. I wanted to reorder, but would have spent $21 in total shipping to get one without the flaw. I didn’t reorder just for that reason.”
“I think the return policy could use an upgrade, and adopting an exchange policy would also be nice. I also noticed a few of your items lately being named exactly as Free People names theirs. You guys have something awesome going; don’t try to be like FP. Just do your own thing. Your prices can also be pretty darn high in relation to the quality sometimes. Just sometimes! Thanks for listening. Have a great day. :-)”
“I love that they OOTW is a complete look because that’s not something I excel at. Some days I order mediums on items, other days larges depending on the measurements (they seem fairly accurate if you take the time to read them) and I’ve yet to be unsatisfied.”
“Fits true to size , well made, washes nicely and I always hang to dry. Color is the same as the picture
I have a slender build 5.5” tall , 110 lbs and wear a size S There is a bit of extra room but I love the way it fits”
“I love the soft materials and oversized look of most all the pieces I’ve bought. Although, many pieces I’m interested seem to be out of stock. Overall, very happy with the products.”
“Love the clothes. My only complaint is that with the oversize fit of so many of the items, the size small is just way too big. I wish there was an xs or xxs option. Also it would be great to see an age range of your models.”
