“Everything I have ordered from here is such GOOD material! All of the clothes are nice. The only thing I would suggest is the leggings could be a bit less thin of material! Other than that, everything is wonderful. Tops may be a little pricey, but the quality is worth every penny.”
“Clothes were ok. The pants were sooo much shorter than the image and way smaller in the waist. Returning things is a nightmare. And the oversized shirt I purchased shrank so now it’s like an enormous crop top. I’d be skeptical to order again just based on the return policy alone. It’s super expensive so you better be 💯 sure. Oh and you cannot return sale items.”
Hi Rachel,
Thank you for taking the time to leave a review! We really appreciate it when our customers take the time to leave reviews! Thank you very much for your valuable feedback regarding our returns process.
Three Bird Nest is a smaller business and while we try our best to reduce the cost and impact to our customers, our returns ultimately result in a $7.95 fee deducted from the overall refund as well as the initial shipping cost being non-refundable. If your own personal label is used, nothing is withheld from the refund.
As our company grows, this is definitely an area we look to revisit and your feedback regarding the returns process is extremely appreciated. It truly does help us grow and focus on the policies that impact our customers the most.
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“I LOVE 3BN!!! I not only follow one of their models but their instagram and I purchase from them frequently! I love the quality and the sizing is spot on! I am 6' and curvy with long arms... sometimes... very rarely the sleeves are a weird length ... so i have had to return like 2 -3 things ever lol.... the flare pants are PERFECT length and I bought three of the same pair so I will always have a back up lol...buying, returning... customer service has been great as well! I refer people all the time as well!! I even appreciate the sales!!! THEY ARE AMAZING!”
“Love Three Bird Nest! The clothes are super cute. Unfortunately, sometimes they are too expensive for my budget. But every once and awhile this is the place I will splurge on! I love my cardigan, it’s so cozy it feels like a blanket! I have gotten so many compliments on it as well.”
“I am totally in love with this store. All my purchases have been perfect. Their customer service goes far and beyond to accommodate the customer. I will continue to shop here often.”
“Overall I love the clothes I purchased; the quality and colors were great. My only complaint is that every skirt is so long. I ordered a medium, I'm 5'5, but even after rolling them at the waist they are still a little long.”
“I love Three Bird Nest so much! The OOTW specials are fabulous and such a great deal. The only thing I wish I had more of was money so I could buy ALL the things! ❤️❤️❤️”
“I cannot understand the sizes here, as small and medium both fit equally the same. Customer Service with this company has been hands down the BEST. I do not like that I had to pay shipping back for something that didn't fit properly. Will likely not buy from here again though.”
Hi Katie,
Thank you for taking the time to leave us a review! We really appreciate it when our customers take the time to leave reviews. They help us improve our customer experience!
Thank you very much for your valuable feedback regarding our returns process.
Three Bird Nest is a smaller business and while we try our best to reduce the cost and impact to our customers, our returns ultimately result in a $7.95 fee deducted from the overall refund as well as the initial shipping cost being non-refundable.
As our company grows, this is definitely an area we look to revisit and your feedback regarding the returns process is extremely appreciated. It truly does help us grow and focus on the policies that impact our customers the most.
We'll be sure to pass your feedback along to the appropriate teams! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
