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Threshold (Southampton) Limited Reviews

4.8 Rating 54 Reviews
96 %
of reviewers recommend Threshold (Southampton) Limited
4.8
Based on 54 reviews
Customer Service
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Phone:

03300 249 115

Email:

newenquiry@thresholdmortgages.com

Location:

Threshold (Southampton) Ltd1 & 2 The Brookside CentreAuckland Road
Southampton
SO15 0SD

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Anonymous
Anonymous  // 01/01/2019
Could do better. Communication wasn't great - had to chase for updates on numerous occasions.
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Posted 7 years ago
Thank you for your feedback. We aim to provide regular updates and also provide access to our client portal. I'm sorry you feel there was not enough communication and we will look into how we can improve upon this.
Posted 7 years ago
Extremely professional and always delivering.
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Posted 7 years ago
Many thanks for your kind feedback.
Posted 7 years ago
Threshold (Southampton) made what could have been a confusing and information overloaded mortgage journey a painless experience, I would highly recommend Threshold to anyone who is about to start the Mortgage / re-mortgage process, a must have on everyone's to use list.
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Posted 7 years ago
We appreciate the great feedback and will be sure to pass this onto your advisor and administrator Dev & Heidi :)
Posted 7 years ago
I am very happy with your professional advise and management to make us have our dream home????????
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Posted 7 years ago
I'm so glad that we could assist in making your dream come true! :)
Posted 7 years ago
They are very helpful,friendly , always answered our questions and guided us through the process of purchasing the new home. I definitely recommend them!
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Posted 7 years ago
Thank you so much for your recommendation! :)
Posted 7 years ago
The broker provided me with honest, informative and consistent advice. He resasurred and provided superb customer service and made our 1st time buying a home simple and as least stressful as possible. I would definitely recommend!
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Posted 7 years ago
Thank you for the great feedback! I hope you are settling into your new home :)
Posted 7 years ago
Very knowledgeable which is a calming factor for a first time buyer.
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Posted 7 years ago
good job thanks????
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Posted 7 years ago
Very pleased with the level of service. Excellent knowledge and all very quickly put into place. Would recommend to all my friends and family. I cannot praise you enough. Thank you!
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Posted 7 years ago
I could not fault Tacita Broadbridge she was amazing through the whole process, she is a massive credit to your company, nothing was to much trouble for her and she fully explained everything that happened along the way! She was amazing! Thank you!
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Posted 7 years ago
Thank you for your lovely comments regarding our advisor Tacita!..... I'll be sure to pass them on :)
Posted 7 years ago
They responded to my queries promptly and explained the process of buying a new build in simple terms.
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Posted 7 years ago
I found Threshold mortgages very helpful and they arranged my mortgage quickly.
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Posted 7 years ago
Thank you for your positive feedback!
Posted 7 years ago
Thank you - we appreciate your great feedback! :)
Posted 7 years ago
Jamie was a great mortgage advisor. He was very informative and made us (first time buyers) feel at ease. He was easily contactable too.
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Posted 7 years ago
Thank you Natasha, I will pass on your kind words to Jamie!
Posted 7 years ago
Great service, quick response to calls & emails, impartial advice that is not pushy.
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Posted 7 years ago
Very responsive and attentive to my needs for the mortgage! On-time, clear and concise response from the adviser made me really proud of the work you do! Keep up the good work! Special Thanks and Kudos to Stephanie!
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Posted 7 years ago
really brilliant service.
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Posted 7 years ago
All the team that we dealt with were super helpful and friendly, explained everything, no question was a silly one. I can't recommend them enough.
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Posted 7 years ago
good communication, great service and really prompt with everything
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Posted 7 years ago
Communication is a big lapse! After submitting the application I waited over 2 weeks without any update. Mortgage Advisor indeed has an in-depth knowledge and very polite and helpful throughout the process. Follow up really requires to improve a better customer satisfaction and keeping customers in the loop.
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Posted 7 years ago
We had difficulty with approval of mortgage. Threshold mortgage advisors were very helpful, Tried with different banks. Thank you for all your help, support and hard work.
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Posted 7 years ago
Threshold (Southampton) Limited is rated 4.8 based on 54 reviews