thrillophilia.com Reviews

Name: thrillophilia.com
Address: Sitapura, Industrial area, Jaipur, Rajasthan
Rating: 4.58

4.6 Rating 1,583 Reviews

93 %

of reviewers recommend thrillophilia.com

Company Reviews

Metrics

Info

4.6

Based on 1,583 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About thrillophilia.com:

Thrillophilia is #1 travel and holiday package brand, trusted by over 3 million travelers and redefining the way the world explores India. More than just a travel platform, we are your personal travel strategist—crafting seamless, intelligent, and personalized itineraries using cutting-edge AI. Whether you’re chasing thrills, soaking up culture, or planning a laid-back escape, our tech decodes your travel DNA to design journeys that feel handcrafted—because they are.

With 5,000+ expertly curated itineraries across 100+ destinations, Thrillophilia blends technology with trust. We partner with global tourism boards and top attractions to ensure experiences are authentic, verified, and unforgettable. Backed by a decade of travel expertise, a passionate team, and a loyal community of over 100 million annual users, we’ve earned a 96.4% 4- and 5-star rating and recognition as one of Economic Times’ best-rated travel companies.

Thrillophilia doesn’t just plan trips—we craft the version of the destination that’s perfect for you, making every journey meaningful, memorable, and joyfully unique.

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thrillophilia.com 5 star review on 24th August 2024

Chindhu Salim

thrillophilia.com 5 star review on 31st May 2024

Anonymous

302

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have travelled to many countries and have never seen an organization like Thrillerophilia, thank you.”

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Posted 3 hours ago

“The hot air balloon ride was a lifetime experience. It was so relaxing and all my fears and worries vanished as soon as we started going up slowly and gradually in the balloon. The pilot was very friendly and he answered all out questions. The website was so easy to use and book from. Our experience and memories will last us a lifetime. It was a perfect way to celebrate the 50th birthday of my husband with our family.”

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Posted 4 hours ago

“Great experience, fast response, better prices, I will book again experiences through Thrillophilia.”

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Posted 4 hours ago

“Easy to buy ticket from online and price is better than counter price✌️ We will choose our next holiday with thrillophilla.”

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Posted 5 hours ago

“My Experience with Thrillophilia: A Stressful and Disorganised Journey…….. To begin with, Thrillophilia is not a travel company in the traditional sense—they act as intermediaries who curate itineraries (often pre-packaged) and pass them on to various local agents across different countries. While they claim to offer customisation, our experience proved otherwise. When we requested changes to suit our group’s needs, they were simply unable to understand although we made them deliver . Dealing with Thrillophilia meant navigating through multiple people and departments for a single travel plan, with absolutely no coordination among them. Blaming each other for every mistake became a recurring pattern, and accountability was nowhere to be found. We were a group of eight travellers, booked on four different PNRs. As the lead traveller, I began planning in October 2025 for our February 2026 trip. It took nearly three months of relentless follow-ups to get things in order—most of which I had to manage myself. While the itinerary was built around our preferences, Thrillophilia was only responsible for bookings, transfers, and accommodations. For a company that boasts of serving thousands of customers, this should not have been a challenge. Unfortunately, they fell short at every step. They initially promised free visa assistance as part of a package worth over ₹3 lakhs, but later backtracked on their word. We ended up handling the visas ourselves—which was fine—but the lack of transparency was disappointing. Worse, they failed to provide us with confirmed vouchers by the mutually agreed date and went completely silent. As they are not based in Mumbai, this added to our anxiety. Whenever they didn’t have answers, they simply vanished—no responses to calls or emails. After days of desperate attempts, if we did manage to reach someone, they had no clue about our situation. To make matters worse, their automated system kept sending payment reminders and threats of trip cancellation, even after we had cleared the full amount. The communication blackout was terrifying, especially for a group that had collectively paid a significant sum. At one point, we even had to warn them of involving the authorities just to get a response. Their top management proved to be no better. One particular individual, Tathagata Datta, showed a complete lack of responsibility and failed to honour any commitment. Despite multiple messages and pleas for resolution, he remained unresponsive and unhelpful. Although we eventually managed to get things sorted, the three months of mental stress leading up to the trip was completely unnecessary. Thrillophilia claims to be responsible for the entire travel experience, but when flight schedules changed—something beyond our control—they refused to accommodate even minor adjustments. For instance, as the lead traveller, I was denied a drop to the airport because my flight timing had changed, despite the fact that we had coordinated our arrival and departure times to avoid inconveniencing them. Even though our check-ins and check-outs in Finland and Norway went smoothly, the memory of the chaos and disorganisation leading up to the trip is hard to forget. We will always associate this journey with stress, confusion, and frustration—emotions no traveller should have to endure. In hindsight, we would have been better off planning the trip ourselves. Thrillophilia adds no real value; instead, they drain your time, energy, and peace of mind. They are unprofessional, unreliable, and completely undeserving of your trust or money. Conclusion:Not worth it. If you value your sanity, book your travel independently or go for other travel company.”

Helpful Report

Posted 22 hours ago

Dear Shilpi, Thank you for taking the time to share such a detailed account of your experience. We sincerely regret the stress, confusion, and frustration you faced during the planning and lead-up to your February trip. This is certainly not the seamless and reassuring experience we aim to provide especially for a group booking of this scale. Your concerns regarding coordination gaps, delays in sharing vouchers, communication lapses, automated payment reminders despite full payment, last-minute trip briefing, and the inconvenience caused due to flight schedule changes are extremely serious. We understand how unsettling this must have felt, particularly when significant payments had already been made. This is not the level of professionalism or accountability we strive for. We also take your feedback about internal communication and responsiveness very seriously. The experience you described does not reflect the standards we expect from our teams, and this will be reviewed thoroughly at multiple levels to understand where the breakdown occurred. To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to investigate the issues in detail and work toward a suitable resolution. We truly appreciate you bringing this to our attention. Your feedback is invaluable in helping us improve our processes and customer experience. Warm Regards Team Thrillophilia

Posted 7 hours ago

“The whole experience was very good. Everything was planned very nicely. We enjoyed the trip.”

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Posted 3 days ago

“Its excellent”

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Posted 4 days ago

“Thoughtfully curated ... my 5th trip from thrillophilla loved it”

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Posted 4 days ago

“Me and my wife planned a trip to Kerala through Thrillophilia like I did for my Assam and Meghalaya trip, and guess what? I got the same top-notch services like I got during my previous trip. From the start till the end, my trip flowed very smoothly. The hotels, the food offered in the package and the driver all were beyond description. Hotels were perfect with cozy and tidy rooms offering good and healthy food and breathtaking views. The driver was too kind, professional and informative to be dealt with. He made sure we had maximum fun in his companionship. This was my second trip from this eminent Tour Company, and will always remain my first choice whenever I am looking to travel. My 100% recommendation who want a budget friendly, safe and adventurous travel in and outside India.”

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Posted 4 days ago

“Thrillophilia package are cheaper than other travel agencies .I’m done twice time travel through thrillophilia..it was amazing experience with thrillophilia packages..”

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Posted 4 days ago

“Best experience 👍”

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Posted 5 days ago

“We went on few trips with Thrillophilia as couple, and it turned out to be one of our best travel experiences so far. The itineraries were well planned, and the overall management was smooth and hassle-free. The stay arrangements exceeded our expectations—comfortable, beautiful, and perfectly in sync with the journey.”

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Posted 5 days ago

“Experience was seamlessly good for Dubai trip. Itenary was designed in such a way that we had great experience throughout the trip and spent enough time for each event. Overall trip was awesome”

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Posted 1 week ago

Dear Asmit, Thank you for your lovely feedback! We’re delighted to hear that your experience was seamless and that the itinerary was thoughtfully designed to give you ample time to enjoy each part of the trip. It’s wonderful to know that the overall journey turned out to be awesome for you. We truly appreciate your trust in Thrillophilia and look forward to planning many more amazing experiences in the future! Warm regards, Team Thrillophilia

Posted 1 week ago

“It was a great experience overall, everything was as expected and smooth sailing thanks to Thrillophilia. Will definitely plan another trip soon!”

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Posted 1 week ago

Dear Harsh, Thank you for your wonderful feedback! We’re so glad to hear that everything went smoothly and met your expectations. It means a lot to us that you’re already thinking about planning another trip with Thrillophilia! We can’t wait to create another amazing and seamless travel experience for you soon. Warm regards, Team Thrillophilia

Posted 1 week ago

“Was an amazing week spent in Gangtok, Pelling and Darjeeling, food was great, overall enjoyed it a lot and got a good group to travel with”

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Posted 1 week ago

Dear Shubhank, Thank you for sharing your lovely experience! We’re so glad to hear that you had an amazing week exploring Gangtok, Pelling, and Darjeeling. It’s wonderful to know that you enjoyed the food, the destinations, and had a great group to travel with—good company truly makes every trip even more special! We look forward to planning many more memorable journeys for you in the future. Warm regards, Team Thrillophilia

Posted 1 week ago

“the trip was well planned no issue was faced but some timing were mismatch like on last day we had to check out from the hotel and flight was 9.15 pm so we had to wait full day in bright sun in the hotel and also some minor issued was also their but we managed everything honeymoon trip went well , cab services were excellent , anyone reading my experience please ask your agent for krabi or phi phi island passes or pre book some island for photography becoz in tour they ask for fees and also island fee for photography and they litreally charge 800 to 1000 bhatt first ask your agent or tell ur agent to book the passes also check hotels when u been sugested some hotel in picture they show good in reality broken walls , tv , wifi etc etc thats it and had a good time”

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Posted 1 week ago

Dear Palash, Thank you for taking the time to share your detailed feedback about your honeymoon trip. We’re truly glad to know that overall the trip was well planned, the cab services were excellent, and that you had a good time. At the same time, we sincerely appreciate your constructive inputs. We understand how tiring it can be to check out early and wait long hours before a late-night flight. Your feedback regarding better day-use arrangements or timing coordination is noted, and we’ll certainly review such scenarios more carefully in the future. Thank you as well for highlighting the island pass and photography fee aspect in Krabi/Phi Phi. Pre-booking optional experiences in advance can definitely help avoid last-minute surprises, and we’ll ensure our team guides future travellers more clearly on this. We also take your comments about hotel condition and amenities seriously and will share this with our quality team for further review. Your honest feedback helps us improve, and we truly value it. We’re happy that despite a few minor concerns, your honeymoon was memorable. We look forward to planning an even more seamless experience for you next time. Warm regards, Team Thrillophilia

Posted 1 week ago

“TICKETS ARE ALWAYS CHEAPER IF WE COMPARE TO OTHER SITES AND THEY WILL TREAT YOU AS A PRIORITY CUSTOMER. THANK YOU THRILLOPHILIA”

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Posted 1 week ago

Dear Saad, Thank you for your kind feedback! We’re delighted to hear that you had a wonderful booking experience and found the prices for Ain Dubai tickets more competitive compared to other platforms. Providing great value along with a smooth and reliable booking process is always our goal. Thank you for choosing Thrillophilia—we look forward to helping you plan many more amazing experiences in the future! Warm regards, Team Thrillophilia

Posted 1 week ago

“We recently planned a trip with thrillophilia to ooty ,mysore and coorg.It was a well planned trip and all the hotels provided were wonderful.The trip was well executed and the driver provided was well behaved and friendly.The vehicle was also very nice.overall we ahd a wonderful experience with thrillophilia and it was worth buying”

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Posted 1 week ago

Dear Varsha, Thank you for sharing your wonderful feedback! We’re delighted to hear that your trip to Ooty, Mysore, and Coorg was well planned and smoothly executed. It’s great to know that you were happy with the hotels, the vehicle, and that the driver was friendly and well behaved throughout the journey. Your kind words and trust mean a lot to us. We’re so glad you found the experience worth it, and we look forward to planning many more memorable trips for you in the future! Warm regards, Team Thrillophilia

Posted 1 week ago

“We enjoyed the japan trip organised by thrillophilia, they had organised very professionally, met our expectection and also tbey briefed us on tbe trip what to expect We enjoyed thoroughly”

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Posted 1 week ago

Dear Nathan, Thank you for sharing your lovely feedback! We’re delighted to hear that you thoroughly enjoyed your Japan trip and that everything was organized professionally and met your expectations. It’s great to know that the pre-trip briefing helped you understand what to expect and made the journey smoother and more enjoyable. That preparation truly makes a difference! Thank you for choosing Thrillophilia. We look forward to planning many more incredible international adventures for you in the future! Warm regards, Team Thrillophilia

Posted 1 week ago

“Had a wonderful experience with thrillophilia on our 8 day trip to Japan The coordinaton by Chelsea to finalise the itenary and accommodating most of our requirements and also communicating the minute details with no hidden and last minute surprises ,Everything was arranged as per our expectations Any doubts and clarity reqd while on the trip was handled by Divyanshu Would definitely recommend these guys for their competitive pricing and proficiency in this space”

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Posted 1 week ago

Dear Traveller, Thank you for sharing such a detailed and positive review of your 8-day Japan trip! We’re truly delighted to know that everything was arranged as per your expectations and that the experience was smooth and well-coordinated throughout. A special thank you for appreciating Chelsea for thoughtfully finalizing your itinerary and clearly communicating every detail without any last-minute surprises. We’re equally glad that Divyanshu was able to promptly assist you with any doubts during the trip and ensure everything stayed on track. Your kind words about our competitive pricing and professionalism mean a lot to us. Thank you for your recommendation—we look forward to planning many more memorable journeys for you in the future! Warm regards, Team Thrillophilia

Posted 1 week ago

thrillophilia.com is rated 4.6 based on 1,583 reviews