“Hi, I had gone to Singapore group tour with Thrillophilia but experience with them was not that great, being a solo female traveller, safety is ly topmost concern and we had 3 solo women in the group and they asked one of us to share it with a male stranger, how pathetic this is for women safety and i would never recommend any women to book their trip via them. Very disappointing!!”
“Very Poor Service experience - Thrillophillia Sets New lows in honesty with Customer Money
A company that has looted the customer's money and refuses to return it even after agreeing that money will be refund for the services not provided by them.
This is a review of our family Singapore trip. As customers, we have been cheated by them despite paying 1.63 lakhs as per timelines given by this company. Had booked their package on 13 Oct 23. At last minute, they refused to give us promised activities that were expensive, despite taking money for those activities. They said that tickets were not available. Surprisingly, when we went to sentosa website, the tickets were available. Finally, I had to buy the tickets second time despite paying money for those activities to Thrillophillia.
Worse is, the refund amount stated by the company is just 20% of the cost. They have refused to share the cost breakdown of activities to customers.
Even worse is that the refund amount has not been given to me even when more than 92 days have passed. My Rs 35,000 are still kept with Thrillophillia with no response from their side, which definitely is cheating their customers.
Their reps stopped picking calls or responding to msgs after the first installment was paid. Till date they are neither responding to any call or msgs, nor are they making any payment. This is their common pattern and is evident in other reviews also.
Folks, their modus operandi is as under:-
They promise cheap tours initially and then cancel at last moment. They also don't refund the amount for services they couldn't provide. The same can be understood from what happened. The REFUND THEY STATE IS EXTREMELY MEAGRE AND THEY TROUBLE THE CUSTOMER BY NOT EVEN PAYING THAT.
My interactions primarily involved Mr. Rishabh, Ms Sonakshi from the sales team and their boss Mr Rishabh Sharma. Before making the payment, they were actively contacting me, but once I booked the trip, their responsiveness suddenly dropped. At last minute, tickets were canceled by them. Desperate to connect with the sales team, I attempted to reach out to all above people, but they blatantly ignored my calls and messages in both group and personal chats, despite being online. Finally, I bought tickets from open market in Singapore at same price which I had paid to Thrillophillia. However, the refund amount of Rs 35,000 is yet to be paid even after 110 days have elapsed.
I will consider further update on the rating and share reviews once the authorised reps from the company choose to respond and refund my money.”
“I had an absolutely horrendous experience with Thrillophilia. I purchased lakhswadeep shore excursion tickets from thrillophilia and they charged three times more of the actual amount and also charged for an infant. Later when we came to know about this and we requested for the refund they didn't even bother to respond, just told that they will check for the price with Cordelia And instead of issuing a refund, they had the audacity to argue. And has asked me to do some ground work prior booking.
I refused to pay more, and then they stopped responding altogether. I sent three emails and even submitted a complaint from their website, but received no response at all. It's clear that Thrillophilia doesn't care about its customers, and is only interested in making a quick buck. Their lack of customer service is beyond AQ to anyone.
. Thrillophilia is a disgraceful and untrustworthy company, and I urge you to stay away from them at all costs. Don't waste your time or money on these scammers!”
“be careful booking here! Very bad customer service, Voucher were not valid at the Vatican museum in Rome. No one to reach, agency not answering. Just waisting 45 minutes to resolve the invalid vouchers to buy new tickets and to never get the money you paid for invalid Vouchers back after contacting the Company 15 times. terrible experience, definitely no recommendation!”
“I went to Vietnam on a group trip organised by Thrillophilia in November, 2023. It was mentioned that the age limit is 18 to 35. But, there were families on this trip with newborn babies, school-going kids and parents above the age of 40. This is a complete scam, they just stop responding to you.”
“The London Eye offers an unparalleled aerial view of the city's iconic landmarks. Booking tickets through Thrillophilia ensures a seamless experience with their user-friendly platform, excellent customer service, and competitive pricing. The convenience of skipping long queues and flexible time slots makes Thrillophilia the ideal choice. With their trustworthy service and the breathtaking experience of the London Eye, it's a combination that guarantees a memorable and hassle-free visit to one of London's most spectacular attractions.”
“I recently had the incredible opportunity to book a Rajasthan tour through Thrillophilia, and I couldn't be happier with the experience. From start to finish, Thrillophilia exceeded my expectations in every way.
First and foremost, the selection of Rajasthan tours offered by Thrillophilia is outstanding. They have a wide variety of options, catering to different interests and budgets. I was able to find the perfect tour that matched my preferences, ensuring that I got to see all the highlights of this beautiful state.
The booking process was a breeze. The Thrillophilia website is user-friendly and made it easy to customize my itinerary, select the dates, and even choose accommodation options. The pricing was transparent, and I appreciated that there were no hidden fees or surprises.
Once I arrived in Rajasthan, the tour itself was a dream come true. Our guide was knowledgeable and passionate about the region, providing us with fascinating insights into the history, culture, and traditions of Rajasthan. The itinerary was well-planned, allowing us to visit iconic attractions like Jaipur's Amer Fort, Udaipur's City Palace, and Jodhpur's Mehrangarh Fort.
The accommodations arranged by Thrillophilia were top-notch. We stayed in beautiful heritage hotels that truly enhanced the overall experience. The hospitality and service were exceptional, making us feel like royalty throughout the trip.
One of the standout features of this tour was the opportunity to interact with local artisans and experience Rajasthan's vibrant culture up close. We even had a chance to participate in traditional cooking classes, which was a delightful experience.
Thrillophilia's attention to detail and commitment to customer satisfaction were evident throughout the tour. They provided 24/7 support, ensuring that any questions or concerns were promptly addressed. The entire experience felt well-organized and seamless, allowing me to fully immerse myself in the beauty and magic of Rajasthan.”
“I had a wonderful trek that I booked with thrillophilia. Quite impressed with the service also would like to mention Priyanshu Dusad from the customer support who helped me with the query that I had and he was very polite throughout the call. Highly appreciate the customer support guy. Also the other priyanshu who was my point of contact was quite good with me.”
“Booking Disneyland Paris tickets through Thrillophilia guarantees a convenient and enjoyable experience. They provide seamless reservations, exclusive offers, and excellent customer support. In Disneyland Paris, i get a chance to see iconic attractions like Sleeping Beauty Castle, thrilling rides, enchanting parades, and meet beloved characters. Thrillophilia's user-friendly platform ensure a stress-free booking process, allowing you to immerse yourself in the magic of Disneyland Paris and create cherished memories that last a lifetime.”
“Booking Pena Palace tickets through Thrillophilia ensures a hassle-free experience with convenient online booking, skipping long queues at the entrance. Their user-friendly platform offers competitive prices, secure transactions, and excellent customer service and get a chance to see boasts vibrant colors, intricate architecture, and breathtaking hilltop views.. With the added benefit of instant confirmation, flexible timing, and reliable support, Thrillophilia guarantees a seamless and enjoyable visit to the stunning Pena Palace, saving you time and effort during your travel adventure.”
“Thrillophilia exceeded my expectations with their 'My Paris Tour.' The experience was nothing short of magical. The tour was well-organized, and our guide was incredibly knowledgeable and passionate about the city. We explored iconic landmarks, dined at charming cafes, and felt like true Parisians for a day. Kudos to Thrillophilia for making my Parisian dreams come true – I couldn't have asked for a better experience!”
“Dear travellers/
Users of Thrillophilia
Please, please think hundreds time before you book any trip with this company. My name is Peter, a British Citizen, had a very very bad experience with them; lost lot of money, ( about £1100.00- around 120,000 INR) and one week time; booked a trip with them to Leh/ Ladakh/ Kargil/ Srinagar; I paid them complete amount, so traveled all the way from London to Chandigarh, waiting for their call but no call. Then I called them many times to get the details of the trip and at last got reply that the trip had been cancelled with no reason explained. I believe that they didn’t have enough travellers.
The I requested for refund but by hundreds of watsup messages and email, after two months plus, they refunded the amount I paid. So please please, don’t go with them as they are only agents, making money, sitting in front of computers. The very sad thing is that no one is responsible or responds. If any one need more information about the bad experience I had, please watsup or call me in 0044-7809157103. All the possitive feedback are paid- I believe.
Peter”
“I had the most incredible experience booking my Van Gogh Museum ticket through Thrillophilia! From start to finish, the process was smooth and hassle-free. The website was user-friendly and made it easy for me to select the date and time of my visit.
What truly stood out was the excellent customer service. The Thrillophilia team was responsive and helpful, addressing all my inquiries promptly. They even provided me with additional information about the museum and its exhibits, enhancing my overall experience.
When I arrived at the Van Gogh Museum, I was delighted to find that my ticket was readily available and allowed me to skip the long lines, saving me valuable time. The museum itself was a masterpiece, and I felt like I was stepping into Van Gogh's world.
I cannot recommend Thrillophilia enough for their professionalism, efficiency, and dedication to ensuring a seamless and enjoyable experience. Booking with them was the key to unlocking the beauty of the Van Gogh Museum, and I'm grateful for their service.”
“Our experience booking Burj Khalifa tickets via Thrillophilia was exceptional. The seamless process and skip-the-line access were time-saving perks. The panoramic views from the the iconic attraction Burj Khalifa was awe-inspiring, offering visitors mesmerizing panoramic views from its observation deck. The tickets were cost-effective, ensuring an unforgettable experience. Choosing Thrillophilia for your Burj Khalifa tickets guarantees convenience, value, and a memorable visit to this architectural marvel in Dubai.”
“Booking Dubai Frame tickets through Thrillophilia was a good experience. The process was seamless, and we appreciated having skip-the-line access, which saved us a lot of time. The view from the Dubai Frame was absolutely breathtaking, offering a unique perspective of the city's evolution. The tickets provided great value, and the experience was unforgettable. We highly recommend Thrillophilia for hassle-free booking and a memorable visit to the Dubai Frame.”
“Booking a Colosseum Rome tour with Thrillophilia was an incredible experience. The company's service exceeded my expectations on all fronts. Their on-ground team was not only highly professional but also incredibly knowledgeable, adding depth and context to the historical marvel that is the Colosseum. What's more, their prices were surprisingly budget-friendly, making the tour not just enriching but also economical. Thrillophilia truly made this journey into Rome's past an unforgettable and affordable adventure. I highly recommend their services to fellow travelers seeking quality experiences without breaking the bank.”
“Thrillophilia's Kerala Odyssey for Mom and Dad
Rating: ⭐️⭐️⭐️⭐️⭐️
As the orchestrator of my parents' recent 7-day sojourn to Kerala with Thrillophilia, I can't help but share the incredible experience they had. Traveling with two other senior citizen friends, this trip turned out to be a perfect blend of relaxation, adventure, and discovery.
Transportation: ⭐️⭐️⭐️⭐️⭐️
From what Mom and Dad recounted, the Innova with the affable driver turned out to be more than just a mode of transportation—it was a companion in their journey. The driver's politeness and local insights added a layer of comfort that made the journey enjoyable.
Destinations: ⭐️⭐️⭐️⭐️⭐️
Thrillophilia's itinerary was a hit. Munnar's misty hills, Thekkady's wildlife, the houseboat escapade in Alleppey, the serene beaches of Kovalam, and the iconic Kanyakumari—all meticulously woven into a journey of diversity and wonder.
Accommodations: ⭐️⭐️⭐️⭐️
While the hotels were described as basic, the cleanliness and comfort ensured my parents and their friends had a pleasant stay. The Kanyakumari hotel, in particular, seemed to have stolen the show with its breathtaking views.
Service: ⭐️⭐️⭐️⭐️
As a repeat customer, my parents had high expectations, and overall, those were met. The management delivered on their promises, ensuring a hassle-free experience. The only hiccup was a less responsive point of contact, but it didn't overshadow the incredible journey.
Conclusion:
Seeing the smile on Mom and Dad's faces as they recounted their Kerala adventures tells me everything I need to know. Thrillophilia not only curated a memorable trip but also provided a seamless experience for a group of senior citizens. It's heartening to witness a travel company deliver on the promise of unforgettable moments.
As a son, I extend my heartfelt gratitude to Thrillophilia for turning a mere vacation into a collection of stories that will be shared for generations. If you're considering a trip for your parents or seniors in the family, Thrillophilia is a name you can trust for a perfect blend of comfort and exploration. Here's to more journeys and stories in the future!”
“I recently had the opportunity to embark on a group departure package to Switzerland and France organized by Thrillophilia, and I must say it was an absolute dream come true. The trip exceeded all my expectations, offering an enchanting blend of natural beauty, rich history, and cultural experiences that left me with unforgettable memories. This well-planned package guarantees an enchanting blend of natural beauty, rich history, and hassle-free experience that I will cherish for a lifetime. Don't miss the chance to explore these two incredible destinations with Thrillophilia!”
“Our Singapore tour package booked through Thrillophilia was a delight from start to finish. The booking process was incredibly seamless, and the sales point of contact was readily available whenever we had questions. 😊🌆✈️ Everything was well-organized, from accommodations to activities, ensuring a hassle-free and enjoyable trip. Thrillophilia made our Singapore adventure memorable, and we highly recommend their services for a stress-free and delightful travel experience. 👍🏝️😄”
