“Never book with thrillophilia, they have cheap and rude vendors, and also no after sales support support while booking ull be giving Ur India no, and after coming here u take local no, ask to update Ur no to contact u, they can't even do such a small thing, and ull have to run to see by urself to catch the taxi for the activity. They'll first change u less money,but then mind it ull get that kind of vendors. I had the worst Dubai safari experience.
When I said something the driver even hit me and threatened.”
“I like the before and after sales service of thrillophilia there agents are very polite and very helpful.
Special thanks to Himanshu how has supported my trip in each step.”
“A great platform for travelling, seamless experience and affordable prices!!
Post booking support was amazing, thank you Thrillophilia for making my Northeast trip so memorable!!”
“Had a great experience with Thrillophilia. Would highly recommend for comfortable and enjoyable trips with family. Everything was perfectly planned according to the itinerary.”
“Hi, I had gone to Singapore group tour with Thrillophilia but experience with them was not that great, being a solo female traveller, safety is ly topmost concern and we had 3 solo women in the group and they asked one of us to share it with a male stranger, how pathetic this is for women safety and i would never recommend any women to book their trip via them. Very disappointing!!”
“Very Poor Service experience - Thrillophillia Sets New lows in honesty with Customer Money
A company that has looted the customer's money and refuses to return it even after agreeing that money will be refund for the services not provided by them.
This is a review of our family Singapore trip. As customers, we have been cheated by them despite paying 1.63 lakhs as per timelines given by this company. Had booked their package on 13 Oct 23. At last minute, they refused to give us promised activities that were expensive, despite taking money for those activities. They said that tickets were not available. Surprisingly, when we went to sentosa website, the tickets were available. Finally, I had to buy the tickets second time despite paying money for those activities to Thrillophillia.
Worse is, the refund amount stated by the company is just 20% of the cost. They have refused to share the cost breakdown of activities to customers.
Even worse is that the refund amount has not been given to me even when more than 92 days have passed. My Rs 35,000 are still kept with Thrillophillia with no response from their side, which definitely is cheating their customers.
Their reps stopped picking calls or responding to msgs after the first installment was paid. Till date they are neither responding to any call or msgs, nor are they making any payment. This is their common pattern and is evident in other reviews also.
Folks, their modus operandi is as under:-
They promise cheap tours initially and then cancel at last moment. They also don't refund the amount for services they couldn't provide. The same can be understood from what happened. The REFUND THEY STATE IS EXTREMELY MEAGRE AND THEY TROUBLE THE CUSTOMER BY NOT EVEN PAYING THAT.
My interactions primarily involved Mr. Rishabh, Ms Sonakshi from the sales team and their boss Mr Rishabh Sharma. Before making the payment, they were actively contacting me, but once I booked the trip, their responsiveness suddenly dropped. At last minute, tickets were canceled by them. Desperate to connect with the sales team, I attempted to reach out to all above people, but they blatantly ignored my calls and messages in both group and personal chats, despite being online. Finally, I bought tickets from open market in Singapore at same price which I had paid to Thrillophillia. However, the refund amount of Rs 35,000 is yet to be paid even after 110 days have elapsed.
I will consider further update on the rating and share reviews once the authorised reps from the company choose to respond and refund my money.”
“I had an absolutely horrendous experience with Thrillophilia. I purchased lakhswadeep shore excursion tickets from thrillophilia and they charged three times more of the actual amount and also charged for an infant. Later when we came to know about this and we requested for the refund they didn't even bother to respond, just told that they will check for the price with Cordelia And instead of issuing a refund, they had the audacity to argue. And has asked me to do some ground work prior booking.
I refused to pay more, and then they stopped responding altogether. I sent three emails and even submitted a complaint from their website, but received no response at all. It's clear that Thrillophilia doesn't care about its customers, and is only interested in making a quick buck. Their lack of customer service is beyond AQ to anyone.
. Thrillophilia is a disgraceful and untrustworthy company, and I urge you to stay away from them at all costs. Don't waste your time or money on these scammers!”
“be careful booking here! Very bad customer service, Voucher were not valid at the Vatican museum in Rome. No one to reach, agency not answering. Just waisting 45 minutes to resolve the invalid vouchers to buy new tickets and to never get the money you paid for invalid Vouchers back after contacting the Company 15 times. terrible experience, definitely no recommendation!”
“I went to Vietnam on a group trip organised by Thrillophilia in November, 2023. It was mentioned that the age limit is 18 to 35. But, there were families on this trip with newborn babies, school-going kids and parents above the age of 40. This is a complete scam, they just stop responding to you.”
“The London Eye offers an unparalleled aerial view of the city's iconic landmarks. Booking tickets through Thrillophilia ensures a seamless experience with their user-friendly platform, excellent customer service, and competitive pricing. The convenience of skipping long queues and flexible time slots makes Thrillophilia the ideal choice. With their trustworthy service and the breathtaking experience of the London Eye, it's a combination that guarantees a memorable and hassle-free visit to one of London's most spectacular attractions.”
“I recently had the incredible opportunity to book a Rajasthan tour through Thrillophilia, and I couldn't be happier with the experience. From start to finish, Thrillophilia exceeded my expectations in every way.
First and foremost, the selection of Rajasthan tours offered by Thrillophilia is outstanding. They have a wide variety of options, catering to different interests and budgets. I was able to find the perfect tour that matched my preferences, ensuring that I got to see all the highlights of this beautiful state.
The booking process was a breeze. The Thrillophilia website is user-friendly and made it easy to customize my itinerary, select the dates, and even choose accommodation options. The pricing was transparent, and I appreciated that there were no hidden fees or surprises.
Once I arrived in Rajasthan, the tour itself was a dream come true. Our guide was knowledgeable and passionate about the region, providing us with fascinating insights into the history, culture, and traditions of Rajasthan. The itinerary was well-planned, allowing us to visit iconic attractions like Jaipur's Amer Fort, Udaipur's City Palace, and Jodhpur's Mehrangarh Fort.
The accommodations arranged by Thrillophilia were top-notch. We stayed in beautiful heritage hotels that truly enhanced the overall experience. The hospitality and service were exceptional, making us feel like royalty throughout the trip.
One of the standout features of this tour was the opportunity to interact with local artisans and experience Rajasthan's vibrant culture up close. We even had a chance to participate in traditional cooking classes, which was a delightful experience.
Thrillophilia's attention to detail and commitment to customer satisfaction were evident throughout the tour. They provided 24/7 support, ensuring that any questions or concerns were promptly addressed. The entire experience felt well-organized and seamless, allowing me to fully immerse myself in the beauty and magic of Rajasthan.”
“I had a wonderful trek that I booked with thrillophilia. Quite impressed with the service also would like to mention Priyanshu Dusad from the customer support who helped me with the query that I had and he was very polite throughout the call. Highly appreciate the customer support guy. Also the other priyanshu who was my point of contact was quite good with me.”
