“We recently embarked on a Leh Ladakh bike adventure trip organized by Thrillophilia, but unfortunately, the experience was subpar. The management was disorganized, characterized by constant delays and a lack of communication. Poor planning led to a critical oversight: no backup petrol supply, causing significant distress when our bikes ran out of fuel.
Furthermore, key itinerary destinations on both the first and last days were missed, adding to the disappointment. The trip was marred by poor organization and management, resulting in unnecessary hardship for all team members.
To compound the issues, the tour operator, Geographic Tours, managed by Ziaul Hassan, failed to respond to our concerns. Even the airport pickup and dropoff were late, showcasing a lack of attention to detail.
Based on this experience, I strongly advise against recommending Thrillophilia for adventure trips. Hopefully, they will take constructive feedback seriously and improve their services to prevent similar experiences in the future.”
“Embarking on the Everest Base Camp Trek has been a dream of mine for years, and thanks to Thrillophilia, that dream became a breathtaking reality. From the moment I contacted them, their professionalism and passion for adventure were evident. Firstly, the pre-trip arrangements were seamless. Thrillophilia's team provided comprehensive information about the trek, including packing lists, itinerary details, and essential tips for acclimatization. Their attention to detail ensured that we were fully prepared for the challenges ahead.
During the trek itself, I was continuously impressed by the expertise of our guides. Their knowledge of the terrain, coupled with their genuine enthusiasm for sharing Nepalese culture and history, enriched the experience beyond measure. Safety was always a top priority, and their constant support and encouragement kept our spirits high, even during the most demanding parts of the trek. The accommodations provided exceeded my expectations. Despite the rugged terrain, we enjoyed comfortable lodgings after a tiring days walk everyday. It was evident that Thrillophilia had carefully selected partners who shared their commitment to quality and sustainability.
Reaching Everest Base Camp was an indescribable moment, made all the more meaningful by the guidance and support of the Thrillophilia team. Witnessing the majestic Himalayas up close is an experience that will stay with me for a lifetime. The Everest Base Camp Trek was a Birthday gift to myself and the Guides surprised me with a Birthday Cake and it was the best Birthday celebration that I have ever had 😊.
In summary, I cannot recommend Thrillophilia highly enough for anyone considering the Everest Base Camp Trek or any other adventure. Their dedication to excellence, combined with their passion for exploration, ensures an unforgettable journey that surpasses all expectations. Thank you, Thrillophilia, for making my Everest Base Camp Trek a truly once-in-a-lifetime experience!”
“You will be in trap if you book through THRILLOPHILIA, unrealistic expectations from them. My name is Vimal Trivedi, Retired Professor and the purpose of writing the review is to share my worst experience of recently Europe tour started on 15th July 2024 which I booked through THRILLOPHILIA travel agency. Please don't book with Thrillophilia, they are just a booking agent and don't even answer to your queries. People are highly unproffessional. If you call them, they don't pick up and drop you a message like 'I am in meeting, call you later' and then silent. no call from them. I happened to go through their description of the tour and I am quite impressed with the unique service they are providing exclusive to the customer of THRILLOPHILIA. Before payments to grab business sales team given in writing false promises like Masala tea, cake at black forest, Third layer of Eiffel Tower (Europe tour buy tickets for second layer), four star hotels (during tour change the hotel far from city) quality of food etc; but realized that you have false promises on the first day till end. Actually they mentioned exclusive services for customer of THRILLOPHILIA but misguiding Information provided to us because the tour was operationalised by Global family in Europe, and they denied on first day what promises given by THRILLOPHILIA for us. Even on 15th July I have to reach Paris but no information about tour manager till 14th July morning from Mr Rishabh Jain +91 92570 46557) from THRILLOPHILIA, unprofessional aporoch. Second point which is more serious and that is even my tour is over on 27th July (almost fifteen days)still I am not gettings invoice/ receipt of my payment with breakup of GST and TCS. Yesterday on August 9th I received answer from Mr Rahul (+91 92570 24479) that "Sir first of all providing the invoice is not a cup of tea it takes time with finance." it's a joke. How can I claimed refund of TCS without proof of payment. After payment they neglected me vary badly. I speak many times and wrote but no reply from them. I would not recommend Thrillophilia because it is an unreliable and untrustworthy operation. Spent little more money and go with Thomas Cook or Tripoly because they are not only book your travel plan but operational level they are with you. I mean guide, tour manager etc exclusive from Thomas cook or Tripoly. First and last experience with THRILLOPHILIA.
Vimal Trivedi 9173712391”
“The Kuari Pass Trek with Thrillophilia was just awesome. The guides were very helpful and experienced. They were also friendly with us. We booked our ticket with Thrillophilia which redirects the trip to their partner “Searching Souls” and they are the actual group who guides us throughout the trip. We went for a 5 day package which was having lots of fun and thrills included. Night stay in tents and the freshly cooked food being served was a great experience. The best part was the second last night got heave snowfall and we loved the trek in fresh snow the next day.”
“Very well organised & planned trips. We enjoyed a lot on every trek. It’s an awesome experience doing all this with Thrillophilia. They have good coordinates everywhere so worry about trips. All the time available to support us.”
“"I was a repeating customer to Thrilliophilia and one again it was one of the worst experience. The sales team committed something else and I was delivered something else. I had all the conversations with the sales team person named Ayush Sandaliya. Till the time whole amount was not transfered, the treatment I was gettimg from him was likr A class. Once the payment was done, I was ghosted like anything. There was a specific requitement from my end regarding the ferry seat class selection which was promised by Ayush and as per that payment was made by me but the same was not followed and there was no resolution done by him for this and till now he is not picking my call. Is this how you treat your customers once you get the paymnet.
I was fortunate enough that I got the opertions team member as Lakshya. He was supportive, he was able to underatand my situation and act accordingly. He helped me throughout my journey and I wouls say it was Lakshya who made a differnce to my trip and made it comfortable for me at last."”
“Having a great experience with the team .
I attended 2 trips organised by this team and spend good time.
The team is experience in handling the situation, available in case of any requirement.
The arrangements made by the teams are really good .
Minor challenges faces in start of trip but resolved with proper coordination .”
“"Thanks THRILLOPHILIA for making our trip OUTSTANDING ❤️ . We will definitely refer THRILLOPHILIA to our friends n family for there BEST SERVICES n Facilities
Earlier we were not convinced to take our infant with us but the POC PANKAJ helped us in convincing n motivated enough to take the adventure n as per promises he maintained his words
Cars provided by them was super cool n in new condition also the pickup n drop was ontime
Sharing some snapshots of our trip to DUBAI n also will love to plan our all upcoming tours with THRILLOPHILIA
"”
“Bhutan was my first ever group tour with thrillophilia and it was amazing. We had great group around different locations of India and enjoyed every bit of my trip. Our guide was knowledgeable and had very good sense of humour. Overall I loved bhutan and mesmerising views of this country.”
“I went to Patalsu Peak Trek with Thrillophilia in May 2024. This was my 2nd trek with Thrillophilia. And I had really great experience with them. While living really hectic and monotonous life everybody wants a peaceful trip without worrying about will it be safe , hygienic etc etc. But they provide ‘the best’ facilities. As my trek was of 4D/3N I enjoyed it a lot. I am glad I chose Thrillophilia.”
“Service in Thrillophilia is quite good, didn't face any situation where I need returns or refund so can't say how it works in Thrillophilia, but yes the guide I got, the food they provided and guidance was good and it was my first trek so was really happy with the services provided by Thrillophilia. The POC Harsh is also very supportive .”
“Here's a great message you can use to share your wonderful trip to Dubai:
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🌟 Just returned from an incredible trip to Dubai! 🌟
From the stunning skyline featuring the Burj Khalifa to the vibrant souks filled with spices and textiles, every moment was a dream come true. 🕌✨
Exploring the luxurious malls, savoring delicious Middle Eastern cuisine, and relaxing on pristine beaches made this adventure unforgettable. The warmth of the people and the rich culture added to the magic of the city. Thanks to thrillophilia for the wonderful trip and with a good price.
Can't wait to share more stories and photos! If you ever get the chance, don't miss out on experiencing the charm of Dubai! 🌍❤️ With the help of Thrillophilia it was very much convenient.
Feel free to tweak it to match your personal experiences!”
“Gr8 and hassle free..we have already booked the tours with thrillophilia for Dubai 2 yrs back.. and had a gr8 experience...did all activities without any transfer stress or etc
and now again for Bangkok excursions, it was our first priority to get something hassle free and we found thrillophilia again 👍”
“Few points I like about Thrillophilia:
1. Customer Service: Whenever I tried to reach them, either they were available or they called back instantly and solved issues.
2. Pricing: It's far better that most of the other trek providers.
3. Services: Thrillophilia provide best value for money services, including stay, guide, food, etc etc.
4. Availability: Thrillophilia offers more treks and events than other providers, which is a very nice thing.”
“Phalut Trek was awesome and had a good experience with Thrillophillia for booking with Sandakpu and Beyond. The guide was very knowledgeable and took good care of us during the trek.”
“Singapore is a dream destination for every tourist. We (2 families of 8 members) decided to plan a trip to Singapore. We looked for a good travel partner who can help with all travel arrangements and ended up choosing Thrillophilia.
Since booking via a travel agent for a trip outside India was a first time experience for us, we were very skeptical and hesitant at each step. Team Thrillophilia, (Saloni, Devansh, Piyush) were very helpful at each step.
They helped us to choose the best package within our budgets, while ensuring to include all key attractions such as Gardens by the bay, Night Safari, Universal Studios, City tour, Madame-tussauds-singapore-5-1-experience.
The package was well coordinated by the local tour operators who provided private cabs sharp on time. All the drivers (captain as they call) were very nice and had very positive attitude (Anwar, Choo, Jackson).
We had quite sufficient leisure time to enjoy the beauty of Singapore at our own pace.
The hotel booked for the trip was also excellent (Furama Riverfront) which provided very good complimentary breakfast.
Sincerely thank the entire Thrillophilia team for their dedicated support and quick turnaround for any queries and concerns we had about the trip.
I would definitely recommend Thrillophilia for anyone planning to travel to Singapore”
