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Ticket Arena CS Reviews

4.6 Rating 334 Reviews
91 %
of reviewers recommend Ticket Arena CS
Read Ticket Arena CS Reviews
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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row
Leeds
LS1 5JD

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Anonymous
Anonymous  // 01/01/2019
They refunded me my mistake ticket, no problem!
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Posted 6 years ago
Very helpful girl Hannah I was dealing with sorted me with a refund
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Posted 6 years ago
very interactive & helpful straight away. Even though i did something wrong they were very helpful in getting what i needed.
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Posted 6 years ago
Very fast response and very helpful with my enquiry! Callum was great , so helpful :)
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Posted 6 years ago
They resolved the issue with my login.
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Posted 6 years ago
I purchased my ticket and needed to change the delivery address, Callum emailed me back immediately and has helped me sort the problem so fast and efficiently. I'm really pleased, and surprised to be honest, when these things happen they never seem to get sorted so easily so he's been great! Thank you
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Posted 6 years ago
Staff responded with quick and detailed information.
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Posted 6 years ago
Responded immediately to email query and followed up until process was complete; the automated refund system was also very clear about when to expect the reimbursements into bank accounts. Spot on.
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Posted 6 years ago
Quick reply, and speedy resolution to my problem.
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Posted 6 years ago
Assisted with a refund
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Posted 6 years ago
Poor information regarding keeping your wrist band to get refunds after the event. Nothing on event website and nothing on the advance prepay drinks ticket email, ‘keep your wristband for any refunds’ just would have made the experience better for a first timer. Now I know but it’s cost me!!
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Posted 6 years ago
Really helpful and were always Prompt, and polite when responding to my emails
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Posted 6 years ago
They were able to handle my request.
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Posted 6 years ago
fast nice service though a slightly complicated ticketing process
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Posted 6 years ago
I ordered tickets about 4 weeks before the event to another country than UK and didn't get the tickets to my home. I was thinking that someone will send me an update regarding this issue but none. just after I sent an email to customer service(3 days before the event) I was notified that the tickets wasn't send. in conclusion tickets arena for my opinion has a good customer service when you decided to contact with them.
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Posted 6 years ago
Fast reply and sorted my question straight away
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Posted 6 years ago
Everything
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Posted 6 years ago
I didn’t receive e-ticket but contacted the support team and got it emailed the next day!!! Very Happy Lady!
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Posted 6 years ago
They responded quickly and were helpful.
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Posted 6 years ago
Great customer service
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Posted 6 years ago
Ticket Arena CS is rated 4.6 based on 334 reviews