Ticketmaster Reviews

Name: Ticketmaster
Rating: 1.49

1.5 Rating 283 Reviews

13 %

of reviewers recommend Ticketmaster

Company Reviews

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Metrics

1.5

Based on 283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ticketmaster customer service is excellent. wish more ticket companies were like this.”

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Posted 11 years ago

“Shoutout to Ticketmaster AU for some amazing customer service including a personal call. Love your work.”

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Posted 11 years ago

“Would you believe me if I said I just had a very positive experience with a Ticketmaster customer service rep? I actually did. Very Impressed & Happy”

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Posted 11 years ago

Ticketmaster is rated 1.5 based on 283 reviews