Ticketmaster Reviews

Name: Ticketmaster
Rating: 1.49

1.5 Rating 283 Reviews

13 %

of reviewers recommend Ticketmaster

Company Reviews

Questions

Metrics

1.5

Based on 283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The event was cancelled which I understand isn't their fault at all. But still waiting for a refund, can't understand why it's taking so long.”

Helpful Report

Posted 5 years ago

“Customer service is impossible to get hold of won't answer private message on social media and won't answer phones choose an option and line foes dead”

Helpful Report

Posted 6 years ago

Ticketmaster is rated 1.5 based on 283 reviews