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TicketSwap Reviews

1.2 Rating 38 Reviews
5 %
of reviewers recommend TicketSwap
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I put tickets on TicketSwap; they were sold and I received the money for them. Then I received an email saying: Helaas hebben we vernomen dat deze tickets mogelijk gratis verkregen zijn of toegang bieden tot de gastenlijst. Omdat deze tickets tegen lage prijzen worden verkocht en vaak gepersonaliseerd zijn kunnen deze niet verkocht worden op TicketSwap. Daarom zijn we genoodzaakt deze transactie terug te draaien en je hiervoor niet uit te betalen. Onze excuses voor het ongemak. On their website they say that all tickets are checked before putting them for sale; does this mean they didn't check mine? I bought them online from Eventim and I paid the full price. The next email says: Recentelijk heb je een of meerdere ticket(s) voor xxxxxxxxxxx op TicketSwap verkocht. Als het goed is, heb je eerder al melding ontvangen dat we helaas de transactie hebben moeten omdraaien. Daarom ben je ons nog een bedrag van €xxx verschuldigd. They say on the website that if you want to buy tickets and have paid for them you can download them immediately. Because TicketSwap has paid me this means they have received the money from the new buyer (a couple of days earlier?) and the new buyer has more than likely downloaded the tickets. I am concerned that if I pay them back there might be a copy of my tickets already out there somewhere. And why should I pay them back? They say on their website all tickets are checked before being put for sale! Does anybody have advice regarding this. Thanks
Asked by Tingalpa (2 months ago)