Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.69

4.7 Rating 2,040 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered August 20th still not arrived today is September 3rd. Contacted tieroom was asked to just keep waiting no apology”

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Posted 6 years ago

Hi Lance,you contacted us Friday gone, and we politely asked you if it was possible for you to wait a few more days, in case it was just a postal delay, due to missorting at the post or similar. If in a hurry we would have immediately arranged a resend, with DHL if necessary, but you concurred, saying you didn't need it until September 12th, and would update us on Tuesday September 4th (tomorrow). You're of course perfectly entitled to be disappointed about a delay, delays are by no means acceptable to us either, which is why we asked for you consent before proceeding as we did. Speedy delivery is one of our key selling points, as well as customer service. We always send orders the same day as ordered, if on a weekday before 14.00, else the first following weekday, so I can assure you we are equally disappointed and frustrated every time postal services don't live up to their end of the bargain. And we always agree to re-sends if a delayed shipment is needed in haste.We'll definitely make sure you have your stuff in time for your event, that much you can count on.best regards

Posted 4 years ago

“Quick efficient service and a lovely product.”

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Posted 6 years ago

“Great service. Quick and slick.”

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Posted 6 years ago

“Easy to order delivered onntime”

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Posted 6 years ago

“Wonderful customer service”

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Posted 6 years ago

“Easy to navigate website, great choice of ties and easy check-out.”

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Posted 6 years ago

Thanks a lot for the kind words and the detailed comments on the products. Makes us very happy!

Posted 4 years ago

“Very good service throughout transaction.”

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Posted 6 years ago

“Quick and made easy - thank you!”

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Posted 6 years ago

“Excellent Product, Excellent Price, Excellent Service.”

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Posted 6 years ago

“Product as described and easy system to use. Item was delivered earlier than advised even though free shipping.”

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Posted 6 years ago

“Very easy and straightforward, delivered in good time. Would recommend to anyone”

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Posted 6 years ago

“Great company, would definitely recommend! Really helpful and the product is very high quality. Thank you”

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Posted 6 years ago

“Great service, delivery within the 3-6 working days, although slower than last time which was within 1-2 working days!”

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Posted 6 years ago

“Vert good and prompt”

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Posted 6 years ago

I'm glad you found us "Very good and prompt". I am therefore curious about the rating of 1/5. Did you possibly misclick? If so, you can go back and correct your rating. If not, we would love to know what we can do better. Thanks!

Posted 4 years ago

“Fantastic service, super fast delivery and my products are of very high standard, will recommend and I will certainly be making more orders in the future! Thanks!”

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Posted 6 years ago

“amazingly quick, well packaged.”

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Posted 6 years ago

“Very good interactive web site with clear pictures of merchandise and good variety to choose from. The goods arrived a little late than wished for, but it did arrive in the end and it was well packaged.”

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Posted 6 years ago

“Prompt service. Nice tie.”

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Posted 6 years ago

“Excellent from start to finish, very efficient with a great selections, the (many) ties we purchased for my wedding this weekend are lovely.”

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Posted 6 years ago

“Easy to order and pay website, quick delivery. Product very nice”

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Posted 6 years ago

Tieroom UK is rated 4.7 based on 2,040 reviews