Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.69

4.7 Rating 2,038 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with. and knew their ties. Polite and helpful”

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Posted 5 years ago

“Excellent service, arrived 20 hours after order placed. Well wrapped.”

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Posted 5 years ago

“High quality item. Very pleased”

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Posted 5 years ago

“Poor communication. I sent back my order as it was unsuitable but got no acknowledgement of my return or confirmation of my refund - it was just posted back to my account.”

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Posted 5 years ago

Hi! Sorry to hear you were unhappy with our service. Communication is one of Tieroom's top priorities and customer service is generally very appreciated by the vast majority of our customers. - Reg. non-acknowledgement of returns - we used to confirm every single refund, but a while back, a heavily increasing amount of returns forced us to stop that, to be able to prioritise getting the actual refunds done as soon as possible, as well as handling new orders coming in. At the moment we only communicate around refunds when someone asks. This is something we regret and hope to remedy in the future, but at the moment and as things are developing, it's hard to see it. But thanks for giving us your perspective - we do realise a confirmation is important to some people. best regardsAnand, Tieroom customer service

Posted 4 years ago

“Tieroom advertised what I thought I wanted so I bought a £1 sample to check colour and material. I liked what I saw, ordered a self tie bow tie and received it this week. I am very pleased with everything about the tie and service provided by Tieroom and would not hesitate to return or recommend them to others.”

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Posted 5 years ago

Hi Jim,thanks a bunch for taking your time to give us kudos, your message was just what we needed to start off this beautiful spring day! Welcome back in the future.

Posted 4 years ago

“The Tieroom was great. It has loads of really funky ties and delivery was spot on!”

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Posted 5 years ago

“Lovely tie and hankies the colour was just what we wanted for my sons wedding easy to order delivery was great! Perfect!”

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Posted 5 years ago

Thank you so much for taking your time to give us kudos, that really put a smile on all our faces. Satisfied customers is what we aim for, thanks for confirming. Welcome back in the future, and all the best to your son.

Posted 4 years ago

“I never received my package!”

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Posted 5 years ago

This errand was handled directly via customer service. Something strange has happened here with the piece of the delivery chain. Glad you received your parcel in the end.

Posted 4 years ago

“Excellent service, great bow tie very well made and that little bit different from the rest. Made from a very nice material which ties very nice. Would certain buy from Tieroom again.”

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Posted 5 years ago

“Very beautiful bow, interesting design with foxes, haven't seen it anywhere else.”

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Posted 5 years ago

“The service was great! Delivery on time and very quick response from the customer service team. I am very pleased with The Tieroom. I will be using them again. Robert Kennedy:-)”

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Posted 5 years ago

“Perfect quality, nice vibrant colours.”

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Posted 5 years ago

“Great tie and hanky set. Would bye from them again.”

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Posted 5 years ago

“Great selection of ties with matching dickie bows. Give you a sample of the tie if you aren't quite sure of the colour. Even give discount the more you buy which is great when you are buying 8 for your wedding! Fast delivery too.”

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Posted 5 years ago

“Delivery could have been quicker and with dispatch notifications but overall a good service”

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Posted 5 years ago

“I couldn't find interesting ties on the High Street in my town, but the selection at Tieroom was very impressive, and I had no trouble in selecting a couple. They arrived quickly and proved to be excellent quality .”

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Posted 5 years ago

“Amazing quality and a speedy delivery the ties will look up just right on our wedding”

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Posted 5 years ago

“Ordered 1:16pm packed and dispatched 1:43pm. Arrived in UK in 3 working days from Sweden. Brilliant service, deserves six stars.”

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Posted 5 years ago

“Excellent product, but more importantly superb service to make sure my order was here in time for a suit fitting. Highly recommended!”

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Posted 5 years ago

“Made it easy to choose the tie I wanted”

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Posted 5 years ago

Tieroom UK is rated 4.7 based on 2,038 reviews