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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
N
Verified Buyer
“The problem was resolved very quickly and I placed the order.”
Helpful Report
Posted 2 years ago
B
Verified Buyer
“The service in supplying a new main board was very good once the TierTime staff had returned from the CNY.”
Helpful Report
Posted 2 years ago
N Hietbrink
Verified Buyer
“The help team were very helpful.”
Helpful Report
Posted 2 years ago
M Jules
Verified Buyer
“Customer service is excellent, as is the printer now that I've gotten it up and running.”
Helpful Report
Posted 2 years ago
D S
Verified Buyer
“Quick customer service”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“I found availability and courtesy”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“New Main Board solved the problem (sudden death).”
Tiertime 5 star review on 8th February 2023
Helpful Report
Posted 2 years ago
L
Verified Buyer
“Had a fast and uncomplicated response from the service team regarding a defective motherboard.”
Helpful Report
Posted 2 years ago
M Resenauer
Verified Buyer
“They help with everything they can short response time”
Helpful Report
Posted 2 years ago
B
Verified Buyer
“You were very helpful and had a lot of patience with me . That goes a long way on helping customers out. Great job!!”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Thanks for fast response”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Thank you for responding”
Helpful Report
Posted 2 years ago
O
Verified Buyer
“Helpful people on Discord”
Helpful Report
Posted 2 years ago
M Jules
Verified Buyer
“Polite, quick responses and correct intervention. Thank you. Only reason for rating of a '7' below are the production/packaging quality control issues that led to the need for a new part. Also concerned about reports of the board burning out, but I can't see if that will be a problem for me until I can put the machine together and start producing.”
Helpful Report
Posted 2 years ago
H
Verified Buyer
“Not happy about the issues but thankful for your customer service. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Problem solved.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“But I don’t want to”
Helpful Report
Posted 2 years ago
F
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick response.”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Good communication:) I would recommend Tiertime and their printers but not their slicer.”
Helpful Report
Posted 2 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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