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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Responses were timely and as accurate as possible.”
Helpful Report
Posted 2 years ago
J
Verified Buyer
“Rapid response!”
Helpful Report
Posted 2 years ago
F
Verified Buyer
“Fast respond, Wifi did not Woek . The help was right cable from antena was unpluged , thank you”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“nanananana”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It's been almost year, but I am glad to at least be able to change my address so I don't have to track down my package. Please put a tool on the Kickstarter site to update.”
Helpful Report
Posted 2 years ago
R
Verified Buyer
“looking forward to receiving my new Cetus 3D printer. There have been delays due to Covid19 which especially affected the project in the city where the research and development on this innovative product was taking place, and of course supply chain delays. The communication on the Kickstarter site was adequate for me although some very vocal customers were not happy. The team listened to feedback from intermediate updates and responded positively on many details. Still love my original Cetus printer which has functioned perfectly for several years.”
Helpful Report
Posted 2 years ago
C Kaufmann
Verified Buyer
“Could have been a little faster but overall great answer. Thanks again can't wait for the product.”
Helpful Report
Posted 2 years ago
J
Verified Buyer
“Fannie answered in a timely manner though I still have not gotten shipping information from you”
Helpful Report
Posted 2 years ago
G
Verified Buyer
“Thanks, Steve”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Support gave a quick response and helped solving the printing issues.”
Helpful Report
Posted 2 years ago
I Mckenzie
Verified Buyer
“A Tiertime representative did get back to me with a solution to my problem. The issue was solved fairly quickly.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 2 years ago
U
Verified Buyer
“Good job!”
Helpful Report
Posted 2 years ago
M Joy
Verified Buyer
“I worked through the problem, Thanks”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Thank you for your support in answering my questions. Faster response time, or a guide to when this would likely be, would be more helpful.”
Helpful Report
Posted 2 years ago
A Justin
Verified Buyer
“The support staff took over half a month to get back to me but when they finally did get in contact with me they were helpful and helped me solve my problem.”
Helpful Report
Posted 2 years ago
F Mlekicki
Verified Buyer
“I don't like that you have basically forced me to give feedback to stop receiving emails. Also wish there was newer software for my older printer. Otherwise it went well.”
Helpful Report
Posted 2 years ago
Y
Verified Buyer
“Why? I can't accept my account”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very friendly and willing to help.”
Helpful Report
Posted 3 years ago
J
Verified Buyer
“Good. Thank you”
Helpful Report
Posted 3 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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