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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C Levin
Verified Buyer
“excellent service and support from Cecelia ! Really appreciate it”
Helpful Report
Posted 4 years ago
L
Verified Buyer
“Great contact!! Very good supplier!!”
Helpful Report
Posted 4 years ago
S S
Verified Buyer
“...............”
Helpful Report
Posted 4 years ago
R
Verified Buyer
“Fast response”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“good service and very good response”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“First class support. They are very helpful and understand their products. My Cetus 3D issues solved very promptly.”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“Help was very helpfull”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“good product and good service”
Helpful Report
Posted 4 years ago
S Hewins (PK)
Verified Buyer
“You sent me some tips regarding machine set up. As I am new to 3D printer work, this was ok but I would prefer more detail for all sections of setting it up. Thanks. Steve”
Helpful Report
Posted 4 years ago
D Balazs
Verified Buyer
“Quick reply and useful advices. Congrats! Keep on doing like this!”
Helpful Report
Posted 4 years ago
J
Verified Buyer
“A prompt and complete answer to my query. Many thanks.”
Helpful Report
Posted 4 years ago
M
Verified Buyer
“I am happy with your product and software, even though it no clear to me how things work. As an example I couldn't find out how to remove under UP Studio 3 my UP Plus 2 3D printer from one wireless network, e.g. A, to a new wireless network, e.g. B. Sometimes I have the feeling that documentation is not so precisely describe. Maybe the issue is on my side... :-) best wishes”
Helpful Report
Posted 4 years ago
E
Verified Buyer
“All together, hotline support helped to turn a damanged and incomplete Cetus printer bought "as-is" into a working one and gave useful hints. The lessons learned: Never buy a "as-is" offer without a detailed description of the object.”
Helpful Report
Posted 4 years ago
B
Verified Buyer
“Thanks for your help.”
Helpful Report
Posted 4 years ago
D
Verified Buyer
“Thanks for nice deal and good attitude”
Helpful Report
Posted 4 years ago
B
Verified Buyer
“Great service. It is slowed when English and Chinese meanings differ. Responses can differ from the question being asked.”
Helpful Report
Posted 4 years ago
R
Verified Buyer
“Fast reply and helpful, working with the beta program at the moment so I am happy with the correspondence.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was able to finally print something without it sticking to the plate.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Works great!”
Helpful Report
Posted 4 years ago
S Goldberg
Verified Buyer
“An item was missing from my original order, and it was replaced immediately. Very good service!”
Helpful Report
Posted 4 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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