Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service and components are excellent. On the other hand, your marketing strategy is not acceptable imho: I have to order parts from China when there exists TierTime distributors in the USA. Canada is attached to the USA - which is obviously much closer than China. The other significant issue is the price of replacement parts - compared to other manufacturers - Tiertime's parts are often 100 times more expensive - assuming of course you can locate the part from Amazon, Ebay etc... In summary, the Tiertime's products total cost of ownership is somewhat prohibitive.”

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Posted 3 years ago

“Great help in resolving my problems”

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Posted 3 years ago

“Good and friendly support, solved the issue.”

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Posted 3 years ago

“This is the 1st problem I have that Tiertime addressed (which is a nice surprise as I wasn't expecting it) and I am happy so far. My experience with the UP300 has been good (based on the machine I have on hand). Except for the Flat Cable, but Tiert8ime addressed my problem satisfactorily.”

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Posted 3 years ago

“Always helpful people”

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Posted 3 years ago

“fast response, relevant to my needs. Much appreciated”

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Posted 3 years ago

“Prompt answer. Thanks!”

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Posted 3 years ago

“quick response”

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Posted 3 years ago

“Thank you …”

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Posted 3 years ago

“Helpful customer service that was able to resolve our problems quickly.”

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Posted 3 years ago

“good helpdesk system”

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Posted 3 years ago

“fast replies and kind person”

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Posted 3 years ago

“I understand the answer I would have liked to be pointed in the direction to find the connector instead of just we do not supply that .”

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Posted 3 years ago

“Very good!! Very good!!”

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Posted 3 years ago

“Good service, and mostly quick responses”

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Posted 3 years ago

“The recommendation corrected the issue.”

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Posted 3 years ago

“Great customer service!”

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Posted 3 years ago

“Regarding UPstudio 3, I like the program but at the moment I cannot change anything and that is realy anoying. I want to change the PLA temperatuur but it does not allow me to do this and it continues on 220 degrees and I want to lower it to 200 degrees. I tried via the standard UPstudio but that is blocked as well. I have no problems starting the printer doing things but the printing process is very combersome. Can you help?”

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Posted 3 years ago

“Support service is very good”

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Posted 3 years ago

“I was very pleased with the support that you provide and thankful for having such a quick response from you.”

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Posted 3 years ago

Tiertime is rated 4.8 based on 1,716 reviews