Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sent me 2 replacements instead of just one so that if another one of my machines had the same issue, I could fix it immediately.”

Helpful Report

Posted 3 years ago

“Ok, but it's a shame Tiertime don't have UK, or European spares stock, the postage of parts is quite high with attendant import duty and VAT.”

Helpful Report

Posted 3 years ago

“Very friendly and willing to help.”

Helpful Report

Posted 3 years ago

“Issue resolved.”

Helpful Report

Posted 3 years ago

“Was ok but the problem could not be solved.”

Helpful Report

Posted 3 years ago

“Thank you very much!”

Helpful Report

Posted 3 years ago

“They are professional and I appreciate their honesty. Tho a bit late in replying to our inquiries, we were compensated by a free cable that might solve our recurring problem, it's included in my purchase order. Hats off to tiertime team.”

Tiertime 5 star review on 21st December 2021

Helpful Report

Posted 3 years ago

“Good. Thank you”

Helpful Report

Posted 3 years ago

“Fantastic support to rectify our issue”

Helpful Report

Posted 3 years ago

“Quick assistance”

Helpful Report

Posted 3 years ago

“very good service”

Helpful Report

Posted 3 years ago

“The time it took to respond and to correctly identify the problem was to long.”

Helpful Report

Posted 3 years ago

“The solution was quick and satisfied for me. Thank you very much”

Helpful Report

Posted 3 years ago

“Contact was good. I found out it was my issue not theirs.”

Helpful Report

Posted 3 years ago

“I am still awaiting delivery of a new extrusion head to see if it cures the problem”

Helpful Report

Posted 3 years ago

“I have been extremely pleased by Tiertime's customer services whenever I have used them.”

Helpful Report

Posted 3 years ago

“I was satisfied with your service”

Helpful Report

Posted 3 years ago

“Tks you, very good job”

Helpful Report

Posted 3 years ago

“Thanks for quickly correcting the mistake, and going that little bit further, and sending me a full 3-pack, not just the missing two.”

Helpful Report

Posted 3 years ago

“Got back to me fast and sent me the part asap”

Helpful Report

Posted 3 years ago

Tiertime is rated 4.8 based on 1,716 reviews