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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“Prompt and helpful advice given enabling me to service my V2 extruder successfully.”
Helpful Report
Posted 4 years ago
S
Verified Buyer
“Always a pleasure to deal with”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Really good service”
Helpful Report
Posted 4 years ago
S Van Der Meer
Verified Buyer
“Always quick to respond with great service.”
Helpful Report
Posted 4 years ago
M Pavoni
Verified Buyer
“Very kind and helpful staff”
Helpful Report
Posted 4 years ago
O Omachi
Verified Buyer
“Excellent customer service and items arrived promptly”
Helpful Report
Posted 4 years ago
G Mario Cella
Verified Buyer
“Good and quick service...but i can not type following your advice! ##- Please type your reply above this line -##”
Helpful Report
Posted 4 years ago
P
Verified Buyer
“Trouble shooting is difficult. I purchased a platform heater only to determine it was not the problem, after point to point measurement the connecting cables were confirmed as sound so it was deduced that the motherboard had a failure. The machine is a couple of years old and its probably not worth the cost of replacing the motherboard. Since these machines are sold to non-technical people who like me are a distance away from a service agent, it would be useful if the interface software or motherboard could be made with embedded troubleshooting (flashing LED's or text on the interface software).”
Helpful Report
Posted 4 years ago
Verified Buyer
“The issue was fixed”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“No comment.”
Helpful Report
Posted 4 years ago
F
Verified Buyer
“Excellent service. Beyond what I expected.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Really recommended”
Helpful Report
Posted 4 years ago
O Omachi
Verified Buyer
“The product arrived promptly. It took just a week to get it here in Nigeria. I'm also impressed with the sellers communications.”
Helpful Report
Posted 4 years ago
D EUGENU
Verified Buyer
“Your Service Team in very good. Thank You all!”
Helpful Report
Posted 4 years ago
F
Verified Buyer
“I had a problem with a part and customer service were very supportive with resolving the issue. They surpassed my expectations and restored my loyalty to the brand.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
M
Verified Buyer
“Excellent manufacturer support”
Helpful Report
Posted 4 years ago
G Mario Cella
Verified Buyer
“L’assistenza è stata tempestva e puntuale e mi ha permesso di risolvere il problema che avevo. Il problema riscontrato era dovuto ad una versione non aggiornata del Sw.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very Happy with the service provided.”
Helpful Report
Posted 4 years ago
F
Verified Buyer
“great service”
Helpful Report
Posted 4 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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