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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Fast response but nothing changed”
Helpful Report
Posted 5 years ago
T
Verified Buyer
“Long time to reply but did answer my question”
Helpful Report
Posted 6 years ago
S LAURENT
Verified Buyer
“Asked a question about shipping, answer was detailled.”
Helpful Report
Posted 6 years ago
W Maston
Verified Buyer
“I found the problem thanks to you it was the ffc extruder cable that was loose.”
Helpful Report
Posted 6 years ago
F
Verified Buyer
“tutto ok”
Helpful Report
Posted 6 years ago
J Fleming
Verified Buyer
“Took a few days for reply and was helpful but I had worked out the problem myself.”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“I am satisfied with the Tiertime Cetus 3d printer support.”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“Fast and direct answer on my difficulties but solved all.”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“Assistance service really attentive to the customer. Keep it up!”
Helpful Report
Posted 6 years ago
B Haskin
Verified Buyer
“Slow, but got the response I needed. Thank you!”
Helpful Report
Posted 6 years ago
B
Verified Buyer
“Acknowledgement was swift. Looking forward to seeing an update soon.”
Helpful Report
Posted 6 years ago
Y Skvortsov
Verified Buyer
“Ok, thanks for a clear explanation.”
Helpful Report
Posted 6 years ago
M
Verified Buyer
“Unfortunately, it takes a long time to get an answer. My printer has not been working for months now and I'm a little disappointed that it takes so long. Apart from that, I do not know if the problem is solved with the spare parts. It would probably have gone much faster if I had sent the device to them and they would have supplied me with replacement.”
Helpful Report
Posted 6 years ago
J
Verified Buyer
“The printers great is nothing wrong with the printer I didn't have a failure with the printer the only problem was is there's not enough features when it comes to adding shapes all that in the pre installed software”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“No confirmation of posting or tracking number given. Other than that, great. Packaged well (no damage), arrived on time, customer service was very helpful when I asked for confirmation etc”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“support is good - instructions on upgrades lack detail causing unnecessary install errors”
Helpful Report
Posted 6 years ago
M Woollard
Verified Buyer
“Service is good, but response time to new issues can be very slow.”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Tiertime support worked with me to solve my 3d printer issues.”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“Top”
Helpful Report
Posted 6 years ago
V
Verified Buyer
“I satisfied with your service”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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