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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Scott
Verified Buyer
“Motherboard arrived - have not had a chance to install it yet.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Great communication and support to help resolve issues with the software that were impacting my design. The support team even refactored my design to help resolve the issue!”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Fast response and accurate information.”
Helpful Report
Posted 1 year ago
S Boasso
Verified Buyer
“Fast support, resolving all problems”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Amazing service. A great product, and great support when things go wrong. The delivery times are long, but coming from China across the world, it actually took longer to go through UK customs than to be transported across the globe!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very responsive customer service.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“I am very pleased with your quick and proper response and advice. Also, the circuit boards for repair were supplied from your Web store site. These parts of Tiertime, I can rate 10. But the user manual and tutorial of the Cetus3D itself seem to be too simple. I have some difficulty to use these applications.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Best support Ever. Thank You so much”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything worked good”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Good experience, relatively fast responses based on the time difference. Fast shipping.”
Helpful Report
Posted 1 year ago
B Tran
Verified Buyer
“It appears that the problem is fixed now when I added an adapter in between. Thank you.”
Helpful Report
Posted 1 year ago
F Niemeier
Verified Buyer
“no complaints here”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“My hardware problem was solved professionally and in a timely manner.”
Helpful Report
Posted 1 year ago
M Rubio
Verified Buyer
“Thank you my problem is solved”
Helpful Report
Posted 1 year ago
A Alsoussi
Verified Buyer
“great support”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“It's great to know that when there is a problem, the team are responsive, and work quickly to help resolve it. Great communication and ownership of problems and solutions.”
Helpful Report
Posted 1 year ago
B Van Reeuwijk
Verified Buyer
“The issue is fixed”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“All good very good”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“absolutely fantastic customer support. Not only did tiertime help with repairs but when it was unable to be repaired on site they replaced the printer with a brand new one within 3 days. SUPERB SERVICE”
Helpful Report
Posted 1 year ago
J L Westrick
Verified Buyer
“Customer service was great!”
Helpful Report
Posted 1 year ago
Tiertime is rated 4.8 based on 1,716 reviews
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