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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Defective part was replaced for free without any. Discussion. Great CS.”
Helpful Report
Posted 4 months ago
J
Verified Buyer
“fast and competent support!”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“Thanks for your quick support. I hope your engineers review this very serious issue”
Helpful Report
Posted 4 months ago
S
Verified Buyer
“Cecilia Was patient and through her support I understood that my prognosis was almost there and found the place in the programme where I could get rid of the fault I had created.”
Helpful Report
Posted 4 months ago
C
Verified Buyer
“Very good”
Helpful Report
Posted 4 months ago
W
Verified Buyer
“Recieved the support requested. Communication on national holiday for overseas customers would be appreciated.”
Helpful Report
Posted 4 months ago
T
Verified Buyer
“Great support. I had some issue with multiple purchasement on the online shop. However, they accepted the cancellation of the order which I didn't suppose to purchase, and refund immediately.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Bought mainboard that didn't work, so after troubleshooting Tiertime sent me replacement parts. Very happy with their customer care”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“They responded quickly to my question.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Very helpful support staff very timely with response and got part on order to fix my 3D printer. Thanks again”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Quick and Usefull feedback”
Helpful Report
Posted 5 months ago
J Chang
Verified Buyer
“We asked for a self designed part stl file for an very old machine, and the response was fast and good result.”
Helpful Report
Posted 5 months ago
K
Verified Buyer
“thank u very much”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Thanks for help and quick answer”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Cecilia. has been keep in touch and acknowledges my emails. I always have a good experience with Tiertime”
Tiertime 5 star review on 3rd October 2024
Helpful Report
Posted 5 months ago
C Looper
Verified Buyer
“Help with software for older equipment was available.”
Helpful Report
Posted 6 months ago
N
Verified Buyer
“Hello , thanks to your support, it works with older version .”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Great service! Thanks”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Minimum 10 characters.”
Helpful Report
Posted 6 months ago
O Levenstein
Verified Buyer
“Was fast and solved my issue.”
Helpful Report
Posted 6 months ago
Tiertime is rated 4.8 based on 1,716 reviews
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