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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A Barstow
Verified Buyer
“Answered my questions and got me a replacement board quickly.”
Helpful Report
Posted 1 year ago
B Nelson
Verified Buyer
“I was able to get help through the Australian dealers”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“ййййййййййй”
Helpful Report
Posted 1 year ago
P Roeser
Verified Buyer
“shipping to Canada seems to take a long time. Support tickets become inactive due to long time spent waiting for items to arrive at the final destination (in canada).”
Helpful Report
Posted 1 year ago
D Martinez
Verified Buyer
“Response was fast , but was hoping it would be sooner for the release of the auto build platform.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Thank you 😊”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Nice hardware. Software needs a lot more support. IMO should focus on firmware support of standard gcode / klipper and getting key dual extruder features into an open source slicer (prusa or cura?) Insufficient resources to develop and maintain a competitive slicer, so focus on the strong hardware design capabilities.”
Helpful Report
Posted 1 year ago
P Roeser
Verified Buyer
“Once I get your attention it seems that responses are fast, but the time difference between my location and your location slows the communication down to one question and answer per day. I have also been slow to respond because I have been busy with other things as well. This is a comment and NOT a criticism of Tiertime.”
Helpful Report
Posted 1 year ago
W
Verified Buyer
“very difficult to manage this printer compare tu others”
Helpful Report
Posted 2 years ago
D Carcano
Verified Buyer
“Very fast service, all ok...”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very rapid support reply.”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Complicated software trick is making custom temperature change”
Helpful Report
Posted 2 years ago
F
Verified Buyer
“Ho risolto eliminando il sensore filamento”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Thank you for your help.”
Helpful Report
Posted 2 years ago
R
Verified Buyer
“TImely, issues resolved.”
Helpful Report
Posted 2 years ago
I
Verified Buyer
“Great job!”
Helpful Report
Posted 2 years ago
J Scott
Verified Buyer
“You really need a metal lead screw. The plastic ones can't take any real load and break.”
Helpful Report
Posted 2 years ago
G
Verified Buyer
“Great response from Tiertime. Thank you.”
Helpful Report
Posted 2 years ago
C
Verified Buyer
“Very rapid response to missing nozzles. Arrived within days by courier.”
Helpful Report
Posted 2 years ago
H
Verified Buyer
“发起众筹到收到货历经差不多一年时间实在太长了，本人都从香港搬家到国内了。中间多次联系商家更改送货地址都得不到回应，十分无奈。不过最后终于联系上客服，更改地址及提供姓名和国内电话号码等，快递很快就把货物送到了。现在还没开箱，希望之后体检都是满意的。”
Helpful Report
Posted 2 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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