Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you!”

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Posted 3 years ago

“Thanks Cecelia, have a happy new year, pray for peace!”

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Posted 3 years ago

“I was able to figure it out on alot of things I ruled out. I ruled out hot end by replacing it I ruled out cable by also replacing that. Turned out to be a solder joint that was not solder on the logic board on top of the extruder. That connects to the hot end. The bottom of the pin on the board was soldered. But not on the top of the pin on the top side of the board. It's a double layered board where there are traces that are on top of the extruder board and on the bottom. The top part of that pin had zero solder on the contact making it defective from factory. Being out of warranty I had to solder that pin properly that goes to the hot end. That solved the nozzle too hot completely and nozzle too cold error completely.”

Tiertime 5 star review on 23rd February 2022

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Posted 3 years ago

“Support was helpful and the problem was quickly fixed.”

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Posted 3 years ago

“Very good service and product. I have had my cetus v2 extended for some years now and 1 set of new nozzles and turning a screwdriver now and then keeps it running like new!”

Tiertime 5 star review on 16th February 2022

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Posted 3 years ago

“Good Service”

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Posted 3 years ago

“sent me 2 replacements instead of just one so that if another one of my machines had the same issue, I could fix it immediately.”

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Posted 3 years ago

“Issue resolved.”

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Posted 3 years ago

“Was ok but the problem could not be solved.”

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Posted 3 years ago

“Thank you very much!”

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Posted 3 years ago

“They are professional and I appreciate their honesty. Tho a bit late in replying to our inquiries, we were compensated by a free cable that might solve our recurring problem, it's included in my purchase order. Hats off to tiertime team.”

Tiertime 5 star review on 21st December 2021

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Posted 3 years ago

“Fantastic support to rectify our issue”

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Posted 3 years ago

“Quick assistance”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“The solution was quick and satisfied for me. Thank you very much”

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Posted 3 years ago

“I am still awaiting delivery of a new extrusion head to see if it cures the problem”

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Posted 3 years ago

“I have been extremely pleased by Tiertime's customer services whenever I have used them.”

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Posted 3 years ago

“I was satisfied with your service”

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Posted 3 years ago

“Tks you, very good job”

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Posted 3 years ago

“Thanks for quickly correcting the mistake, and going that little bit further, and sending me a full 3-pack, not just the missing two.”

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Posted 3 years ago

Tiertime is rated 4.8 based on 1,716 reviews