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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Always came through with parts whenever my 3D printer broke. It wasn’t always the easiest, and I do wish buying new printer beds was easier. But overall have come to know tiertine as a reliable company
Helpful Report
Posted 6 years ago
good service! time to answers could be faster but it is ok
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Posted 6 years ago
It took too long, since I am reliant on this printer for some business sales. The service was however good and the website got updated after I pointed out a flaw.
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Posted 6 years ago
Good support
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Posted 6 years ago
Late but good
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Posted 6 years ago
Very fast support. Fully satisfied
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Posted 6 years ago
Service is ok. But I wish to have more options to buy spares parts for UP Box+ and UP Mini2 and UP 300 in Europe (EU). Also material is hard to get in the EU (ABS and speacaly ABS+/Tough ABS)
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Posted 6 years ago
thank for speedy reply & help in providing local distributor to customer.
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Posted 6 years ago
Tracking on Parts from China does not work, work awesome from the UK. They do send lots of information when there are complete printers send, also shipments from the UK are fast
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Posted 6 years ago
The online store is a bit difficult to navigate and it took a frustrating number of times to complete the checkout process. But it all ended well and we are now awaiting the arrival of the products we ordered.
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Posted 6 years ago
U 300 is a Great Printer
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Posted 6 years ago
Thanks for the quick answer !
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Posted 6 years ago
I haven't had all the response. I needed.
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Posted 6 years ago
Waited a bit for the parts to arrive but all is good now.
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Posted 6 years ago
Hello Mr. Chang, Thank you, that worked. Daniel Rincon
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Posted 6 years ago
A good printer. A little small and the software is limited. A good overall printer and has amazing detail.
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Posted 6 years ago
good
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Posted 6 years ago
prompt response to queries
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Posted 6 years ago
The service for ordering materials is a little difficult to find on the website but when you do order they ship promptly and package everything well. I wish the tech support was better. Normally takes multiple tries to get answers to issues.
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Posted 6 years ago
The written english and also the spelling could be a little better.Also it wasn't about iOS but about OSX. Nevertheless, the answer helped me a lot.
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Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews