Login
Start Free Trial Are you a business?? Click Here

Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024
A
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 8th February 2023
D
Tiertime 5 star review on 26th October 2022
C Heimerl
Tiertime 5 star review on 7th May 2022
H
Tiertime 5 star review on 23rd February 2022
W
12
Anonymous
Anonymous  // 01/01/2019
Quick response and accurate information!
Helpful Report
Posted 1 year ago
You helped me out it's up and working. Thanks
Helpful Report
Posted 1 year ago
The reply was effective and quick. The printer works well...so, thank you..
Helpful Report
Posted 1 year ago
Pretty helpfull and resolved the problem
Helpful Report
Posted 1 year ago
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
Quick and appropriate response
Helpful Report
Posted 1 year ago
The problem was resolved very quickly and I placed the order.
Helpful Report
Posted 1 year ago
The service in supplying a new main board was very good once the TierTime staff had returned from the CNY.
Helpful Report
Posted 1 year ago
The help team were very helpful.
Helpful Report
Posted 1 year ago
Customer service is excellent, as is the printer now that I've gotten it up and running.
Helpful Report
Posted 1 year ago
Quick customer service
Helpful Report
Posted 1 year ago
I found availability and courtesy
Helpful Report
Posted 1 year ago
New Main Board solved the problem (sudden death).
Tiertime 5 star review on 8th February 2023
Helpful Report
Posted 1 year ago
Had a fast and uncomplicated response from the service team regarding a defective motherboard.
Helpful Report
Posted 1 year ago
They help with everything they can short response time
Helpful Report
Posted 1 year ago
You were very helpful and had a lot of patience with me . That goes a long way on helping customers out. Great job!!
Helpful Report
Posted 1 year ago
Thanks for fast response
Helpful Report
Posted 1 year ago
Thank you for responding
Helpful Report
Posted 1 year ago
Helpful people on Discord
Helpful Report
Posted 1 year ago
Polite, quick responses and correct intervention. Thank you. Only reason for rating of a '7' below are the production/packaging quality control issues that led to the need for a new part. Also concerned about reports of the board burning out, but I can't see if that will be a problem for me until I can put the machine together and start producing.
Helpful Report
Posted 1 year ago
Tiertime is rated 4.8 based on 1,716 reviews