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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L Francosanchez
Verified Buyer
Author didn't leave any comments.
Helpful Report
Posted 5 years ago
G
Verified Buyer
“good SERVICE”
Helpful Report
Posted 5 years ago
D Hartley
Verified Buyer
“good work”
Helpful Report
Posted 5 years ago
D Hartley
Verified Buyer
“good work”
Helpful Report
Posted 5 years ago
D Hartley
Verified Buyer
“sorry about the bad review i just realised i had to extract the files once i had downloaded them thanks for all you help though guys”
Helpful Report
Posted 5 years ago
I
Verified Buyer
“excellent follow up”
Helpful Report
Posted 5 years ago
F
Verified Buyer
“Friendly and fast. Hope my old UP Mini 1 can be fixed!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Já adquirimos 3 impressoras e estamos satisfeitos com todas.”
Helpful Report
Posted 5 years ago
K
Verified Buyer
“Thanks to Ocean Sun. I get the Driver for my 3D-Printer. :-)”
Helpful Report
Posted 5 years ago
S
Verified Buyer
“The customer service is good.”
Helpful Report
Posted 5 years ago
D
Verified Buyer
“I didn't change anything, but after awhile it started working again. It also worked better when I plugged in the USB, not use wifi. It's still glitchy when it's wifi but most of the time it works.”
Helpful Report
Posted 5 years ago
P
Verified Buyer
“Slow response”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My problem appears to have been resolved. Thank you”
Helpful Report
Posted 5 years ago
G
Verified Buyer
“Thank you for the support! My problem appears to have been resolved”
Helpful Report
Posted 5 years ago
R Fontaine
Verified Buyer
“It took two weeks before someone reached out to me. By then I had resolved the problem on my own.”
Helpful Report
Posted 5 years ago
S Rick
Verified Buyer
“Thanks for sticking with my problem, which was apparently the CPU board wasn't activated at the factory. The new board took a while to arrive but has corrected the situation and I'm back to happily printing parts on this amazing printer.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Informational response, not a fix.”
Helpful Report
Posted 5 years ago
C Groß
Verified Buyer
“Took some time to answer, but the answer was exhausting and helped me out.”
Helpful Report
Posted 5 years ago
R Fontaine
Verified Buyer
“I bought this UP Plus2 printer and while setting it up heard a piece rattling around inside. I immediately reached out to Tietime via email. Although their response was great and correct, it two weeks for them to reach out and by then I had found the answer online and fixed it myself. I have had other software issues that took 3 weeks to get a call back and again I found some answers online. It's a great machine but they need to be a little quicker with their response time.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Response is informational in nature”
Helpful Report
Posted 5 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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