Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 21st October 2024

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They responded quickly to my question.”

Helpful Report

Posted 5 months ago

“A faster response would be nice. Even if it only says that you are working on it”

Helpful Report

Posted 11 months ago

“No comment”

Helpful Report

Posted 1 year ago

“Response times were slow and inconsistent. But, it is correct that the ribbon cable to my extruder was damaged and needed to be replaced. I appreciate the guidance and it did help me resolve a troubling problem.”

Helpful Report

Posted 1 year ago

“Thanks for the response”

Helpful Report

Posted 1 year ago

“Communication is not fully clear. Website information not correct. Stated 2 available in US, after order in was informed it would ship from China and take longer to arrive.”

Helpful Report

Posted 1 year ago

“the commercial invoice amount was less than PI.”

Helpful Report

Posted 2 years ago

“The printer and its dual color printing is great and after much playing around it now works. As for the service I received, my printer came with a clogged 2nd head and a lack of adequate instructions. When I contacted service I found them to be very slow and their replys of no help. The Facebook group was a really big help. I did have to purchase a new extruder in the end.”

Helpful Report

Posted 2 years ago

“Thanks for the answer”

Helpful Report

Posted 2 years ago

“I guess it is mot feel free to leave a comment but you must leave a comment. My comment is to either mark this as a required field or fix it to not demand a comment”

Helpful Report

Posted 2 years ago

“Ok somehow i think”

Helpful Report

Posted 2 years ago

“Still waiting for my product to arrive Please Update product status”

Helpful Report

Posted 2 years ago

“Be nice to get updates without asking what's going on Michael horvath”

Helpful Report

Posted 2 years ago

“Initial reply took a bit longer than expected and initial suggestion to fix the issue not useful, but I am not able to try the current suggestions at the moment so I live with it for the moment”

Helpful Report

Posted 3 years ago

“Reply to query took several days.”

Helpful Report

Posted 3 years ago

“Ok, but it's a shame Tiertime don't have UK, or European spares stock, the postage of parts is quite high with attendant import duty and VAT.”

Helpful Report

Posted 3 years ago

“Contact was good. I found out it was my issue not theirs.”

Helpful Report

Posted 3 years ago

“good, thank You”

Helpful Report

Posted 3 years ago

“Can be hard to communicate with due to language barrier.”

Helpful Report

Posted 3 years ago

“Support team work hard and are helpful. However, when items like the up plus 2 are still being sold as new, information should be made easier to find without having to seek the help of support team. I hope you will continue to provide support and have spare parts for several years so that I may may get full use from it.”

Helpful Report

Posted 4 years ago

Tiertime is rated 4.8 based on 1,716 reviews