Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased online and received all items within 2 working days.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Package arrived pretty quick, but was very disappointed & staggered to see item was covered in what appears to be a years worth of dust when taken out. My hand was covered in the stuff. Someone definitely could not be slightest bothered in attempting to clean it before packaging & sending it away to customer. Not good.”

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Posted 5 years ago

Sorry to hear this, as you can imagine in a warehouse full of powdered adhesive it can get pretty dusty. I will pass your feedback on so we can ensure products are dusted before they leave us.

Posted 5 years ago

“Whole process was very easy and delivery on time”

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Posted 5 years ago

“Very efficient service. Ordered at weekend and delivered Tuesday. Goods as described.”

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Posted 5 years ago

“product as described and excellent delivery”

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Posted 5 years ago

“Order arrived promptly. Good value”

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Posted 5 years ago

“always excellent service , fast prompt.”

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Posted 5 years ago

“Took Too Long. Ordered my £1000 worth of material. Waited six days and phoned in to ask where it was. Was told it was coming out today! Waited another two days and took the delivery. Unacceptable to be lied to. I can make alternative arrangements if i have the truth but lies are no good for anyone.”

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Posted 5 years ago

“I thought the website was easy to navigate, prices were spot on, products speak for themselves and delivery was prompt what more can you ask for.”

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Posted 5 years ago

“Great service, brilliant to have a next day delivery service on samples!”

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Posted 5 years ago

“Good service and quick delivery. Thanks”

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Posted 5 years ago

“easy to use webb page, very quick delivery. ordered sun, del tues. only issue is that you use styrofil to fill the boxes. don't need any packing on sacks of tile adhesive.”

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Posted 5 years ago

“I’ve only ordered small items twice from Tile Fix but can highly recommend them, first class service. Greg.”

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Posted 5 years ago

“Reasonable price and quick delivery.”

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Posted 5 years ago

“Ordered the parts at lunchtime and they arrived the next day before 9am.”

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Posted 5 years ago

“A day late with delivery cost me £390”

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Posted 5 years ago

“Good price , good delivery. Says it all”

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Posted 5 years ago

“No problem with tilefix direct but delivery company they use not good lost parcel they did find it but took 4days to get it”

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Posted 5 years ago

“Great service. I gave 4 stars not 5 because of the unnecessary use of packaging. I ordered something unbreakable but it came in a stout cardboard box full of polystyrene protection which was totally unnecessary and will have to go into landfill as it could not be recycled.”

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Posted 5 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews