Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price delivered in time.”

Helpful Report

Posted 5 years ago

“The Ditri mat arrived a bit squashed instead of rolled difficult to flatten now was a squashed roll, otherwise good service from tile fix”

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Posted 5 years ago

“I bought an aluminium tile edging and thought I was paying £3 or so postage. I paid by PayPal and was shocked to see the postage was £12 or so, doubling the price of the article. The postage only showed after I'd signed into my PayPal account and authorised payment. Naughty.”

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Posted 5 years ago

Thanks for this feedback, we've been through the checkout for the same item and cannot see a £3 postage option anywhere. Unfortunately trims are expensive to post due to their length and the additional packaging required.

Posted 5 years ago

“Excellent service im in the trade myself and ordered a linear drain wet tray and waste,guy was very helpful i then ordered online and recieved the next day,excellent product too”

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Posted 5 years ago

“Fast, efficient, good products”

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Posted 5 years ago

“Excellent, a problem with delivery occurred but was sorted quickly. A++++”

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Posted 5 years ago

“Great delivery as product range”

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Posted 5 years ago

“Great quality tiles at a good price and delivered as promised. Can’t ask for more than that”

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Posted 5 years ago

“All good with delivery and product, thanks”

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Posted 5 years ago

“A very good and smooth transaction”

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Posted 5 years ago

“Good company to deal with. Great product knowledge. Reason for the 4star was that they should use better courier company. There was one order with 4 boxes all together, done in 3 separate deliveries. One of the boxes came damaged.”

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Posted 5 years ago

“Had the product I wanted & fast delivery”

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Posted 5 years ago

“Good service, everything was delivered on time as declared.”

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Posted 5 years ago

“Very good customer service , highly recommended Prices very good and they dispatched Straight away,”

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Posted 5 years ago

“Quick delivery, good product, but if I had known I could get 5% off for posting a positive report, I would have placed a small order, then the main order for the added discount. Will be interesting to see if this is read by management, and if my main order is offered a discount. Over to you. Was happay, now not so, can you change my mind.”

Helpful Report

Posted 5 years ago

We're glad to hear that you are happy with your order and had no problems. We do of course read the reviews, and as you have pointed out we offer a 5% discount to customers who contact us once they have left a review on Reviews.co.uk. Unfortunately we are not able to apply a discount to a completed order, but we will send you a code to use on your next order.

Posted 5 years ago

“A very good website always find what I am looking for. Never any problems ordering and always delivered on time.”

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Posted 5 years ago

“Thank you am happy”

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Posted 5 years ago

“very good help line and quick easy ordering.”

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Posted 5 years ago

“Really great service!”

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Posted 5 years ago

“Fast delivery, very efficient”

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Posted 5 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews