Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Receive item very quickly excellent service have not had chance to use it yet but it looks as it will do the job perfectly”

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Posted 5 years ago

“Excellent service from start to finish and prompt delivery, will be using again.”

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Posted 5 years ago

“Rapid delivery and good price”

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Posted 5 years ago

“excellent service and items, thanks”

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Posted 5 years ago

“Goods delivered on time. Excellent service all round. Would use again.”

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Posted 5 years ago

“Went from discovering Backer Rod to having all I required for a small project in a couple of days, thanks to TileFix. The web site could do with a few tweaks, but other than that everything was top notch. Excellent service, even for small orders.”

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Posted 5 years ago

“Item as described and arrived promptly. Will use again.”

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Posted 5 years ago

“Quick and easy to order online delivery efficient overall very happy”

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Posted 5 years ago

“ordered de-coupling matting. It arrived on time and in one piece”

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Posted 5 years ago

“Good service, speedy delivery.”

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Posted 5 years ago

“Thanks, all good and receive very quickly !”

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Posted 5 years ago

“Excellent service & price. Order received earlier than anticipated”

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Posted 5 years ago

“Got Ditra mat - great price. Fast delivery. Just the job. Thanks”

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Posted 5 years ago

“In terms of customer engagement and delivery you cannot fault TileFix direct. Where I would fault their efforts is in sending me a 10 pack of multi board that looks as though it has spent several years in storage but constantly moved about with the consequence of corner damage. There were several facial impacts on the outer sheets but I wood put this down to the carrier as they appear fresh. I will be looking elsewhere in future.”

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Posted 5 years ago

Sorry to hear this, unfortunately with large or bulky items like Multiboard they can occasionally get damaged during delivery. We ask that all damages are reported to us within 24 hours so that we can offer a solution.

Posted 5 years ago

“Still not received my item and refusing to give me a refund. Disgraceful service. I opted for the 3 day delivery it’s been a week and not here. I do not recommend.”

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Posted 5 years ago

Sorry to hear your order did not arrive in the expected time, unfortunately Royal Mail do not allow us to report an item as missing for 10 working days and we have no way of cancelling it once it has been dispatched.

Posted 5 years ago

“Great prices and quick delivery.”

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Posted 5 years ago

“Excellent I was able to match the tile grout with the the one I That I had used over 10 years ago and it arrived the following day thank you.”

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Posted 5 years ago

“A very helpful company and delivered items on time”

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Posted 5 years ago

“Great to deal with”

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Posted 5 years ago

“First time using Tile Fix. Impressed with ease of ordering and the very quick dispatch and delivery, tracked with DPD which is always helpful. Had the order sent straight to site, no problems. Product itself very good, my guys thought it was great to install. Would not hesitate to use Tile Fix again”

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Posted 5 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews