Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent tiles”

Helpful Report

Posted 5 years ago

“We ordered some samples which arrived very quickly and was easy to do. Having chosen which colour we are going to have I will absolutely purchase them through Tile Fix”

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Posted 5 years ago

Thanks Jane, we would love to see pictures when the job its complete!

Posted 5 years ago

“Great price. Fast delivery and great communication from delivery driver. Product really easy to use and cut. Just what I needed and would use again.”

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Posted 5 years ago

“Excellent service from Tilefix, problem was with their delivery supplier, which would have scored 'Very Poor'. Tilefix's customer service also excellent but again as the order was short they were asked to deliver the remaining items on the friday, but NO, delivery was midweek when I was at work and they didn't even bother to leave a note at my address. Tilefix you really need to do something about them their spoiling your reputation.”

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Posted 5 years ago

“Great product and service. Extremely fast delivery.”

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Posted 5 years ago

“No Problem Came On Time ✔”

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Posted 5 years ago

“Dispatched very quickly”

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Posted 5 years ago

“Great service and would recommend to all”

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Posted 5 years ago

“Yes very help full we had delivery problem it was 2 days late but your employee did sort it out”

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Posted 5 years ago

“Great company great products but they cannot rely on their carriers. Poor tracking & in my case part of the order got lost in transit to reappear 24 hrs later.”

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Posted 5 years ago

Thanks for the feedback, we're looking into this to see what improvements can be made.

Posted 5 years ago

“GREAT PRICE ,QUICK DELIEVERY ,FANTASTIC AS EVER”

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Posted 5 years ago

“Thermostat arrived promptly - a good product at a good price. Thanks.”

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Posted 5 years ago

“Another order,dispatched very quick and reaching me next day ,easy to navigate website and if I have any questions staff are very knowledgeable and friendly a pleasure to do business with this company.”

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Posted 5 years ago

“Easy ordering process. Good communications. On time delivery. Recommended !”

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Posted 5 years ago

“Promised delivery for Wednesday, delivery on time spot on service.”

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Posted 5 years ago

“Fast delivery On time! Good quality!”

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Posted 5 years ago

“Good service and prices”

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Posted 5 years ago

“Good price, quick delivery - one of the boxes arrived clearly having been bashed heavily which damaged the contents. Wasn't worth the hassle of returns etc as hadn't realised until after the deadline and could work around it. However packing sheets of marmox with just cardboard to protect the edges leaves them vulnerable.”

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Posted 5 years ago

Thank you for letting us know, we are investigating with Marmox what we can do to improve packaging.

Posted 5 years ago

“Product arrived badly dented, so emailed company and told it does not effect the product inside the tin. I was surprised by lack of customer care.”

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Posted 5 years ago

“Very pleased with the product and super quick delivery.”

Helpful Report

Posted 5 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews