Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

Write Your review

Tell us how Tile Fix Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service. Highly Recommended.”

Helpful Report

Posted 7 years ago

“Courier delivered to wrong address. Received an email with no apology stating that my goods had ben delivered instead to number 4. TNT apparently supplied this information which if they did was also incorrect. The following day I knocked on neighbours doors in search of Clarke' who had signed for the 4 packages. House number 1 is where I eventually found y delivery. All to be carried home all a day late. After waiting in all day. Poor.”

Helpful Report

Posted 7 years ago

Thanks for this feedback, I have looked into it and the incorrect number was entered in error. Apologies for any inconvenience this has caused, please get in touch if you would like to discuss this further.

Posted 7 years ago

“Quick delivery of a great product.”

Helpful Report

Posted 7 years ago

“Fast delevery”

Helpful Report

Posted 7 years ago

“Fast delivery, it took less than 24 hours to arrive after I placed the order.”

Helpful Report

Posted 7 years ago

Glad to hear your order arrived in good time! Don't forget to email us at reviews@tilefixdirect.com to claim your 5% discount code

Posted 7 years ago

“Fast delivery. Have used many times and I always use Tile fix. NO. I'm not an employee. Just like good service. Good website to”

Helpful Report

Posted 7 years ago

“Could speak to a person, get good information, ie. what they said is what happened, and good website - easy to use, accurate stock and pricing. Got 12mm square cream trims that I couldn't find in 4 various stores I visited.”

Helpful Report

Posted 7 years ago

“Great price & speedy delivery”

Helpful Report

Posted 7 years ago

“excellent service”

Helpful Report

Posted 7 years ago

“Ordering online was easy, and delivery was very quick ....& free! Worked out to be best price I could find on the internet. Many thanks. Have saved site and will definitely use again!”

Helpful Report

Posted 7 years ago

Glad to hear it, thanks for the review

Posted 7 years ago

“No hassle, extremely quick delivery, good price”

Helpful Report

Posted 7 years ago

“Good prices, prompt delivery with good tracking.”

Helpful Report

Posted 7 years ago

“Very good, quick dispatch. Shame the international carriers are bloody awful, DPD subcontracted to a local one, chronopost. Still awaiting delivery five days after it arrived with them.”

Helpful Report

Posted 7 years ago

Hopefully you have received your order now, I will pass this feedback on to our couriers

Posted 7 years ago

“Good price and quick delivery”

Helpful Report

Posted 7 years ago

“Very fast delivery, superb product and good pricing. What more could you want?”

Helpful Report

Posted 7 years ago

“Understood my question and responded in a very friendly manner”

Helpful Report

Posted 7 years ago

“Got a good product at a good price by comparison with identical product somewhere else, it also arrived on time.”

Helpful Report

Posted 7 years ago

“Very good service. I would recommend Tilefix to anyone who is thinking of doing any tiling in any room in any building. Thank you for everything Tilefix.”

Helpful Report

Posted 7 years ago

“Very quick delivery, easy to use website, well packaged. A very reasonable price, not the cheapest price, but justified by the good service.”

Helpful Report

Posted 7 years ago

Thank you for this feedback, we try to provide competitively priced products and excellent customer service.

Posted 7 years ago

“Happy with the service and products thanks”

Helpful Report

Posted 7 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews