Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Would definitely use again.”

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Posted 7 years ago

“Speedy delivery and fair priced😄”

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Posted 7 years ago

“I always bulk buy my Marmox boards from Tile Fix Direct for value for money, ease of ordering and delivery. A real shame that alot of the 6mm boards I ordered had been damaged by heavy handling and you could actually see where the box of boards had been held. A combination of too many (8) boards per box and careless delivery. Having said that, the actual service & product were good!”

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Posted 7 years ago

Thanks for the feedback, unfortunately Marmox's packaging can be easily damaged during transit. Please send pictures to our customer services team to see if we can do anything to help.

Posted 7 years ago

“Good service”

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Posted 7 years ago

“Cheap prices and fast delivery!!”

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Posted 7 years ago

“I orders grout one day it turned up the next, cannot get better than that.”

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Posted 7 years ago

“This is a company who know their business and their clients. Latest products, best brands, fast delivery and great customer service. They have it all. Highly recommended.”

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Posted 7 years ago

“I have just received my mitre block . Absolutely brilliant , it makes cutting tile trim a doddle .”

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Posted 7 years ago

“easy well described website quick delivery, easy to use thankyou”

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Posted 7 years ago

“Very simple to use and hopefully will last... came highly recommended”

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Posted 7 years ago

“Ordered at 11am and delivered by the next day thank you Tilefix Direct for excellent and speedy service . Well and securely packaged and good prices .”

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Posted 7 years ago

“Extremely happy with my order: smooth transaction, quick and efficient delivery, good quality product! Will definitely use in the future, for customers or own projects.”

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Posted 7 years ago

“Great product. Delivery was as stated and turned up in top condition.”

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Posted 7 years ago

“Delivery was on time, However adhesive was out of date and our floor tiler was not prepared to lay floor tiles on old adhesive, Particularly as tiles are being laid on a Anhydrite screed. Customer services were not helpful at all. Shame as this house is to screened on grand design.”

Helpful Report

Posted 7 years ago

I'm sorry to hear you are not happy with the adhesive, as our customer services informed you the date printed on BAL adhesive bags is in fact the manufacturing date. You should also have received an email from BAL which stated: 'The date printed on the bag will be the date of manufacture. All our products have a 1 year shelf life so it is good to use until January 2018.’

Posted 7 years ago

“Tile Fix Direct have a great range of products and very competitive prices with very quick delivery, I will definitely use them again on my next tiling project.”

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Posted 7 years ago

“The material was very difficult to use as the mixture in the tile adhesive was far too stiff. I have had to throw the material away and buy more from another source.”

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Posted 7 years ago

“Very quick delivery indeed.”

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Posted 7 years ago

“ordered one day and items were delivered the next. excellent advisory service used to tell me when to expect my order. thank you.”

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Posted 7 years ago

“wrong item delivered, replacement arrived 2 days later without any hassle. Thank you.”

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Posted 7 years ago

Sorry to hear you received the wrong item, but glad we got it sorted. Pop us an email to reviews@tilefixdirect.com for a 5% discount code for your next order

Posted 7 years ago

“easy to use website,,prompt delivery”

Helpful Report

Posted 7 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews