Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY HAPPY”

Helpful Report

Posted 7 years ago

“Great service and quick delivery on Orbry board and accessories. Would recommend Tilefix to all of my builder friends.”

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Posted 7 years ago

Thank you, glad we could help!

Posted 7 years ago

“I ordered 3 samples of mosaic tiles, which is worth paying for if you intend spending a lot of money on tiles.They came within a couple of days and i chose which one to order. From choosing samples and getting the tiles i wanted took only a few days. Tile Fix Direct prices are the best and the choice is fantastic. I highly recommend them”

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Posted 7 years ago

“A fast, efficient service and at a great price. Even with delivery, this was still 15% cheaper than buying locally.”

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Posted 7 years ago

“Next day delivery is great”

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Posted 7 years ago

“Excellent quality and express delivery”

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Posted 7 years ago

“Excellent service. Everything arrived on a pallet, well packed and via a very helpful delivery company. One small glitch, we couldn't pay via PayPal as website kept reverting to home page. Our company will definitely be using Tile Fix Direct again.”

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Posted 7 years ago

“Items in stock good prices and prompt delivery.”

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Posted 7 years ago

“Great fast service at a great price 👍”

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Posted 7 years ago

“Very competitive price for the product I purchased, promptly dispatched and arrived within the suggested time frame. Will more than likely use sgain.”

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Posted 7 years ago

“Fast dispatch. Its as described when delivered.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“I couldn't return an unopened tub of tanking. It was over 1 week before I realised I didn't need it so told it couldn't be returned. Not very helpful.”

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Posted 7 years ago

Unfortunately this was outside our 14 day returns policy, you can find more information about our returns policy on our website.

Posted 7 years ago

“I ordered the products from the website with no bother. The items arrived as promised on time. A first class product and service. Many thanks.”

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Posted 7 years ago

“Late delivery "nobody in". There were 20 people in the office all day. Several deliveries per day. Unnecessary hassle.”

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Posted 7 years ago

Hi Allan, sorry to hear this. DPD attempted delivery on 10th @ 13.26, no-one was in. Their vehicles have trackers and they have confirmed he was at the correct location plus the driver has taken an image of the building to verify this. Hopefully you have now received your parcel.

Posted 7 years ago

“Delivered on time when TileFix said it would .... appreciate the reliability. Just about the best value low price I found. Dealings with the firm were promptly responded to and again reliably efficient.”

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Posted 7 years ago

“Very speedy delivery. Ordered at 3pm one day, arrived at 10am the next.”

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Posted 7 years ago

“The service was excellent.”

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Posted 7 years ago

“V good price for speedy delivery and good customer service”

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Posted 7 years ago

“Reliable, prompt service.”

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Posted 7 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews