Tile Mountain Reviews

Name: Tile Mountain
Address: Tile Mountain Ltd, Connaught Street, Tunstall, Stoke-on-Trent
Rating: 4.06

4.1 Rating 48 Reviews

75 %

of reviewers recommend Tile Mountain

4.1

Based on 48 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Tile Mountain 5 star review on 6th July 2024

3018

Anonymous

Anonymous // 01/01/2019

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“The delivery driver left the tiles on the pavement outside and refused to put them on the front porch. When I then said I couldn’t accept the delivery he told me I’d already signed for them and he wouldn’t load them back.”

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Posted 1 year ago

“Very disappointing service from the team. I had to get my tiles returned but had to chase constantly for my refund which I havent received yet.”

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Posted 2 years ago

“Lovely colour and add vibrancy”

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Posted 2 years ago

“Beautiful high quality tiles.”

Tile Mountain 5 star review on 18th April 2022

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Posted 2 years ago

“Simply superb excellent online company”

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Posted 2 years ago

“Wish the tile was as dark as the picture”

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Posted 2 years ago

“Perfect service”

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Posted 2 years ago

“super quality,super delivery”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very bright tile”

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Posted 2 years ago

“Great tiles, really pleased with them and tile mountain customer service”

Tile Mountain 5 star review on 14th March 2022

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Posted 2 years ago

“Would recommend tile mountain. Easiest tile website to navigate and and probably best price. Easy to get samples and fast delivery.”

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Posted 2 years ago

“We received 3 samples and one of the tiles was not the correct sample. It had the correct information on but did not match the image online. The other two were helpful though.”

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Posted 2 years ago

We are sorry to hear that you have received an incorrect sample, this is not what we would expect for our customers. If there are any issues with received orders, once we have been notified of this then we would be more than happy to rectify this.

Posted 2 years ago

“Great choice, great service. Whole order and delivery experience excellent. Will order again with confidence.”

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Posted 2 years ago

“Brilliant tiles they look quality, good price - out of 52 tiles about 4/5 we’re broken and unusable added 15% had enough to Finnish. Happy days”

Tile Mountain 5 star review on 29th January 2022

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Posted 2 years ago

“Great samples!”

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Posted 2 years ago

“Ideal product for a quick upgrade”

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Posted 2 years ago

“Still waiting for delivery which is 3 days late, booked a specific date for delivery so I could have tiler ready to start he has turned up to do work and now I need to rebook another tiler as he is not happy and neither am I.”

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Posted 2 years ago

We apologise that the goods did not arrive on the day specified. We use a third-party courier to fulfil all our deliveries and we are sorry that they have encountered delays with this order. This is currently being chased by our logistics team and a resolution will be reached promptly. If you would like to speak to our customer service team prior to this please contact us via telephone or email.

Posted 2 years ago

“Ordered tiles. Tiles arrived. 5 stars.”

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Posted 2 years ago

Tile Mountain is rated 4.1 based on 48 reviews