“Sample tiles arrived in a timely manner. It really helped move the renovation project along. Great quality. We will be ordering the tile we chose very soon.”
“You had the product I wanted (odd size tile) I am satisfied with the product and the price of the tile was reasonable.
But you charged me $160 for shipping !
Obviously, I wanted the tile so you had me over a barrel.
$160 to ship 25 Lbs of tile is a rip off !”
“We appreciated your service, once we connected with Tile Club it was a great experience, You price matched the tile for a customer which made the transaction mean more to them, we recieved our order quickly and the packing on the order was well put together. The tile was very elegant and pretty and the customers loved it once we installed, I believe it was exactly what they imagined for thier home. Thank you!”
“Great. Beautiful tile at a very reasonable price. Did a pool house back splash first to see how we liked and we love it. When we build the bar we will order the same tile for that. Great product!”
“We have purchased items from Tile Club the last year. The Nikki is quick to assist and understands the urgency of getting items promptly. We have had a great experience with TileClub.”
“Ordering was lengthy and the sheets did not line up well at all. I've been installing for over 30 years and was disappointed in the experience and made the project quite costly and time consuming.”
Hi Sarah, it looks like your order took 7 business days between the time it was placed and the time it was delivered. We do package our materials carefully and ship ground to make sure the marble tiles arrive intact and ready to install.
Our team would appreciate any additional feedback regarding the alignment issues you experienced with the mosaic sheets. If you can please let us know more about the tiles and your installation process, we'd like to look into this further as we have not encountered any previous concerns with these sheets.
“Ordering was convenient and easy. The end result of our project is quite beautiful, but not without challenges. The herringbone peel and stick tile that we chose Was quite challenging to match. A 1 mm error in alignment was visually quite obvious. But we prevailed!
I would raise a question about product description: the sheets were listed as one square foot but were probably easily 20% less than that. We purposely over ordered by a large margin and ended up short. Luckily, there were literally six squares left in the warehouse, not to be re-ordered, which we were able to obtain to finish our project. So all is well it ends well, but they sure aren't one square foot each and pretty pricey for plastic tile.”
