“The tiles I ordered were not the same as the sample that I received. This created a real problem, as 3 of the 4 boxes were identical while the 4th box differed. The sample was uniform, so there was no hint that the tiles needed to be "mixed". In order to fix it so that I had a uniform product, Kim in CS had to authorize a return and then check the new tiles being sent to insure that they'd match the ones that I kept. Ordering was easy and the tiles arrived quickly. I can't speak to why there was an obvious discrepency between the sample provided and the tiles that were purchased.”
“Ordering couldn’t have been easier! The sample tile was sent immediately and when it was time to order the tiles for our backsplash, the estimator confirmed the correct amount of tiles I would need (based on what our contractor suggested) and the tiles were received quickly.”
“I had a great experience with this company. I found the perfect tile I was looking for. It was easy to mount behind my range and looks fabulous.
The shipment came on schedule from CA to NY. Shipping was zero - which was a bonus. The boxes were packed well. I am very happy with the results. And will not hesitate to buy from them again. ❤️”
“Perfect. Each time. They have the largest choices of tiles i've never seen. More than any other stores even online ones. They also have exclusivities impossible to find elsewear.”
“I love Tile Club and I will order from them again. The order process was easy, the tile is beautiful, and their customer service was quick and very easy.”
“I recently ordered Spanish-style tiles from Tile Club and couldn’t be happier with my experience! The selection of Mediterranean and Spanish-inspired designs is stunning , I found the perfect tiles to bring warmth and character to my space. The quality is top-notch, and the colors and patterns are even more beautiful in person. Shipping was quick, and everything arrived in perfect condition. Their customer service was also very helpful with my questions before ordering. I’ll definitely be coming back for my next project!”
“Brittany was an absolute pleasure to work with. I had a number of questions and she was patient, knowledgeable, and helpful throughout the process.
Delivery was ahead of schedule and everything went very smoothly. I recommend tile Club and Brittany wholeheartedly.”
