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Tile Club Reviews

4.6 Rating 365 Reviews
A-
Happiness Grade

Tile Club have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

100.00%
Industry Average
Tile Club is easy. It starts with the ease of the site to the options. You can order almost any tile at a reasonable price. Delivery was prompt. I recommend it most highly!
- Cristina C
Great experience good quality , sllection and price will definitely use again
- Brian P
Shipping was quick, tiles were in excellent conditions, fair price and incredible product. Excellent quality and customer service.
- Anonymous
A

Delivery - Fast

93.62%
Industry Average
Tile Club is easy. It starts with the ease of the site to the options. You can order almost any tile at a reasonable price. Delivery was prompt. I recommend it most highly!
- Cristina C
Very easy to order. Friendly staff and fast delivery.
- Frances D
The order went through very fast, and the delivery was smooth. Packaging is vey good. And the tile is very good on theinstall.
- Mila L
D

Refunds - Average

50.00%
Industry Average
Horrible!!! I ordered two samples. The package arrived. No tiles... wrote a complaint then they only sent one of the two tiles. I then just asked for a refund. Very incompetent company. Why would I want to order a full supply of tiles if they cant even send a sample.
- Shannon H
I never received the sample tiles that I ordered. They were lost in shipping by FedEx. I did request and received a full refund from PayPal. But I also emailed Tile Club to ley them know I didn't receive the samples but never received a reply!
- Stephen V
96.15%
Industry Average
Shipping was quick, tiles were in excellent conditions, fair price and incredible product. Excellent quality and customer service.
- Anonymous
I received some beautiful marble tiles. My order was not perfect but that allowed me to experience their customer service and response. It was quick easy and very respectful of me as their customer.
- Brenda B
The tile is beautiful and high quality. customer service was very responisve and awesome.
- Mayo W