“My penny round tiles showed up many of them chipped on every sheet. I had to rip off so many chipped ones and replace. Took twice as long to do the job. Wasnt impressed at all. I wouldnt order tile from there again”
We're sorry to hear this was your experience with your tiles - we would have been happy to replace your damaged tiles but our team did not receive a damage claim for this order.
“Although I received some broken tiles in my order, it was a snap to reach out and have the problem taken care of. The team was quick to respond to me and replaced the broken tiles in a very short period of time deserving the 5 stars I rated them.”
“For a first time order, I’m happy with them! Tile came in a timely manner and was not damaged! My only negative is the shipping costs. I think it’s excessive for small orders and high for large. I’ll have a difficult time ordering again, especially when the shipping is more than the product! I only ordered this time because I absolutely loved what I purchased. They have a great selection but for a small business like mine, high shipping costs can make or break a deal when trying to stay on budget!”
“The tile arrived unbroken but just barely! The boxes it came in were crushed and the bottom was falling out on one. I was afraid to move them from were FedEx dropped them off. Luckily the tiles were ok.Will send a picture when the project is finished.”
“After searching for kitchen backsplash tiles online,l came across the Tile Club. Their company has the most unique and affordable tile selections, with an extensive inventory of local and global designs. What l also appreciated is their personalized business practices for corresponding with their customers until they receive their purchase order. It was a great shopping experience and to know l supported a small women-owned company. ”
“the order process was easy, but I got multiple e-mails on the shipping and that whole process was very confusing. The tiles came in 2 shipments. The second shipment tiles did not exactly match those of the first shipment, although it was the same tile and all part of the same order. It is close, and will work as I will use those tiles for the separate backsplash rather than the pan of the shower”
