Tilers Gear Reviews

Name: Tilers Gear
Address: Teardrop Centre, London Rd, Swanley, United Kingdom
Rating: 4.48

4.5 Rating 263 Reviews

87 %

of reviewers recommend Tilers Gear

4.5

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Tilers Gear 2 star review on 1st September 2023

Alain B

Anonymous

Anonymous // 01/01/2019

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“Great product delivered next day very happy with the service.”

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Posted 3 months ago

“I can't review, I haven't received my order yet”

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Posted 3 months ago

Hi Richard, Thank you for leaving a review on your experience with Tilers Gear. As a business, Tilers Gear takes all reviews seriously as they are important to us, so that we may better adapt to meet your needs. We're sorry to hear you hadn't yet receive yours order, we can see that this order was placed on Friday afternoon, can you confirm when you received this delivery so that we may pass feedback on to the right department. Please do not hesitate to contact us with any queries regarding your orders, our team are on hand to help. Thank you, The Tilers Gear Team

Posted 3 months ago

“A great product and on time. Thanks”

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Posted 3 months ago

“Delivery turned up next day as stated Cement boards arrived in good condition and of good quality. The next day delivery is a winner for me. Must be five stars 🌟”

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Posted 3 months ago

“great, effecient service”

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Posted 3 months ago

“Great company, great prices, exceptional customer service, highly recommend :)”

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Posted 3 months ago

“Great price great product and super fast delivery. Couldn't ask for anything else”

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Posted 3 months ago

“Really impressed with the ease of ordering and the great price but unfortunately 2 of the boxes of 6mm tile backer board were damaged which means I will have to cut 50 to 100mm of each board to give me the finish I want.”

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Posted 3 months ago

Hi Darren, Thank you for leaving a review on your experience with Tilers Gear. As a business, Tilers Gear takes all reviews seriously as they are important to us, so that we may better adapt to meet your needs. We're sorry to hear that your order arrived damaged, this isn't up to our standards at all at Tilers Gear. Can we ask if you contacted our customer service team regarding your damaged products? We would have been more than happy to replace these items and send them to you on our next-day delivery service. Thank you, The Tilers Gear Team

Posted 3 months ago

“Good happy with all”

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Posted 3 months ago

“Quality materials at great prices. What's not to like? Better prices than pro tiler by far. Now CTD has gone Tilers Gear are my suppliers now.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Receive a damaged items”

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Posted 3 months ago

Hi, Thank you for leaving a review on your experience with Tilers Gear. As a business, Tilers Gear takes all reviews seriously as they are important to us, so that we may better adapt to meet your needs. We're sorry to hear that your items arrived damaged, this isn't up to our standards at Tilers Gear. Would you please provide us with an order number so that this can be investigated further? Thank you, The Tilers Gear Team

Posted 3 months ago

“Much cheaper than many other suppliers for the same good quality products. Items were delivered the next day. Excellent service.”

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Posted 3 months ago

“First time using this company, had the product I was after at a good price. Ordered at around 12 noon on a Wednesday, product arrived 7.15 Thursday morning, Great service! I will definitely be using the company again.”

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Posted 4 months ago

“Cheapest on the market by far and delivered on time “what more do you need”

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Posted 4 months ago

“Can't fault the service I've ever received from Tilers Gear. Quality products at great prices with the added bonus of free delivery!”

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Posted 4 months ago

“Great service, quick and easy.”

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Posted 4 months ago

“Very Good service, Ordered Friday after 2.30, arrived Monday as advised”

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Posted 4 months ago

“Competitive pricing than other tiling sites for the same product which is great. Next delivery which helped on my tight schedule for the job. Easy to navigate around website. Will be using more often for my tiling products.”

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Posted 4 months ago

“Amazing service, Best price for all your gear.”

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Posted 4 months ago

Tilers Gear is rated 4.5 based on 263 reviews