Tilers Gear Reviews

Name: Tilers Gear
Address: Teardrop Centre, London Rd, Swanley, United Kingdom
Rating: 4.48

4.5 Rating 263 Reviews

87 %

of reviewers recommend Tilers Gear

4.5

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Tilers Gear 2 star review on 1st September 2023

Alain B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a slight problem with deliver ' staff were great got my order to me the very next day was appreciated”

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Posted 1 month ago

“Fantastic service and delivery time. Living in south west Scotland, i usually get to the delivery part of the order and get hit with stupidly high quotations for delivery. Tilers Gear were fantastic value and honour the quote on the website. I will definately use them again.”

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Posted 2 months ago

“Very good price and quick delivery”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“From start to finish 1st class service prices were very competitive delivery driver was very helpful and courteous would highly recommend this company”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Hi, I am very happy with my purchases in your store, I recommend it.”

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Posted 2 months ago

“Very good and fast delivery on my items.”

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Posted 2 months ago

“Everything Great”

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Posted 2 months ago

“Ordered day one arrived next day,item was less than 20 pounds , that's service in my book”

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Posted 2 months ago

“Great service… resolved our issue very quickly and without fuss! Will definitely shop there again. Thank you”

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Posted 2 months ago

“Great product great delivery no issues would recomened”

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Posted 3 months ago

“Great prices and service, could be a bit quicker on send over VAT invoices.”

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Posted 3 months ago

“I purchased some ultacolor grout sand 133, paid for next day delivery but did not come until the following day, i did contact tile gear but it was out of hours, I did get an automated reply it said problem with delivery? be with you the next day, other than that all was good, so only gave 4 star because of the delivery.”

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Posted 3 months ago

“Great service. Next working day delivery on my order which was only worth £100”

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Posted 3 months ago

“Very quick delivery and free good price thankyou”

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Posted 3 months ago

“Great seller fantastic price and super fast delivery”

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Posted 3 months ago

“I was after sourcing some adhesive to lay porcelain tiles on a patio and found Tiler Gear which offered an advesive which gives good coverage at what is a great price. It was with bated breath when I input my postcode as other sites were to charge around £40 so was very pleasantly surprised to discover it was only £7.90 with delivery next working day! It indeed arrived as promised. An excellent service and highly recommend”

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Posted 3 months ago

“Nice and quick, very easy to order, highly recommend.”

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Posted 3 months ago

“Still haven't received goods yet, no contact to say why they haven't been delivered or that they have tried and failed etc.”

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Posted 3 months ago

Hi Jacob, Thank you for leaving a review on your experience with Tilers Gear. As a business, Tilers Gear takes all reviews seriously as they are important to us, so that we may better adapt to meet your needs. We pride ourselves on our quick delivery, so we're sorry to hear you didn't receive yours on time. This isn't up to our standards at all at Tilers Gear, so please do not hesitate to contact us with any queries regarding your orders, our team are on hand to help. Thank you, The Tilers Gear Team

Posted 3 months ago

Tilers Gear is rated 4.5 based on 263 reviews